Social Care Business Assistant

2 weeks ago


Dawlish, United Kingdom Devon Partnership NHS Trust Full time

**Job summary**

Devon Partnership NHS Trust is looking to appoint a highly motivated Band 3 Business Assistant to work within the small and busy social care contracting team. This is an exciting opportunity for a full-time administrative post (37.5 hours) to support with the smooth running of the funding panel and contracting processes and working in collaboration with Devon County Council colleagues and processes.

We are looking for a skilled individual with extensive administrative experience who can demonstrate good oral and written communication skills, and has a sound knowledge of IT systems such as databases and spreadsheets.

For an informal discussion please contact Tracy Derges on 07718 111635.

**Main duties of the job**

The role will undertake the following key functions:

- Provide and receive routine information requiring tact or persuasive skills, receive complex or sensitive information, e.g. handle and communicate sensitive and sometimes upsetting information relating to service users in accordance with Trust policies.
- Provide excellent administrative support to the Social Care Team, ensuring that the work of the social care panels is recorded and disseminated efficiently following decision-making. Also that decisions made outside of the panels are systematically disseminated.
- Undertake post panel administration.
- Identify urgency of calls for action accordingly.
- Assist the Social Care Business Manager as the central point of communication for the Social Cate Team.
- Handle and communicate sensitive information relating to people using services in accordance with Trust policies.
- Contribute towards the maintenance of the organisational systems required to support and evidence the Social Care funding panel decisions consistent with audit requirements.
- Ensure the social care database and current client electronic recording system is routinely updated with the latest relevant information on patients who are funded by the social care budget.
- Assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care Team.
- Tale/record minutes at multiple management meetings.
- Ensure tasks are completed in a timely manner.

**Overview of your organisation**

**About Devon Partnership Trust**

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

**Our values**

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

**Salary**: £22,816.00-£24,336.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- On-site parking

Ability to commute/relocate:

- Dawlish: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/03/2024
Reference ID: C9369-24-0216


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