Business Support Officer

3 weeks ago


London, United Kingdom Richmond and Wandsworth Councils Full time

About Us

**Business Support Officer**
**£**28,224 **- £**42,525** per annum**
**Permanent**
**Full Time (36 hours)**
**Wandsworth**

Are you a highly organised individual with a keen eye for detail and a passion for Education and SEND services? We are looking for an exceptional Business Support professional primarily supporting our Support, Intervention and Triage Team (SITT). At the heart of our Children’s Services, you will be joining the Business Support team and play a pivotal role in ensuring smooth operations. As a Business Support Officer, you’ll be the backbone of our daily activities, providing essential support to keep our services running seamlessly.

**About the Role**:

- **
Referral Management**: You will process referrals into the service, maintaining an efficient tracking database.
- ** Triage Panel Support**: Collate referral paperwork for the weekly triage panel, attend meetings, and document minutes and actions.
- ** Outcome Letters**: Create and send outcome letters as directed by the panel.
- ** Document Management**: Manage SharePoint folders and filing systems, ensuring accurate document uploads.
- ** Inbox Management**: Handle service inquiries promptly and effectively.

**Essential Qualifications, Skills and Experience**:

- ** Pressure-Ready**: Thrive in a fast-paced environment.
- ** Highly Organised**: Juggle multiple tasks with ease.
- ** Excel Wizard**: Confidently use spreadsheets.
- ** Database Guru**: Maintain data accuracy.
- ** Effective Communicator**: Engage with service users and colleagues across SEND and health services.
- ** Confidentiality Champion**: Understand the importance of discretion.
- ** Flexible Team Player**: Support other areas within the Business Support Service.
- ** Direct Reporting**: You’ll report directly to our Business Support Team Manager, who oversees Education and SEND services.

**Growth Opportunities**:
This is a link-graded role and progression to higher grades is based on experience and knowledge. Advancement will form part of your career development and the annual appraisal process.

**Contact Us**:
**Closing Date**:Sunday 26th May 2024
**Shortlisting Date**: Week commencing 27th May 2024
**Interview Date**: Week commencing 3rd June 2024
**Test**:A written task will form part of the interview assessment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.



  • London, United Kingdom Reed Business Support Full time

    A great opportunity has become available for a hard working, resilient individual with great communication. We are currently recruiting for a number of Temporary Office Support roles, for positions starting in January. Please see below our typical roles: School Office Support Receptionist Sales Administration Order Processing Data...

  • Office Manager

    4 weeks ago


    London, United Kingdom Reed Business Support Full time

    Our client are currently seeking an experienced Office Manager to join them for an interim period due to company progression.This is a lovely role supporting a busy office to ensure everything runs smoothly and efficiently. This is a temporary role that will start this side of Christmas and run through to the end of March 2023. **Duties of the role will...


  • London, United Kingdom Business Smart Solutions Full time

    **Rate**:£23.88 per hour (Umbrella) **Term**: 5 months **Hours per week**: 36 **Location**:Location **The Brief** We require x3 Business Support Officers to support our Customer Relationship Team over winter. You will be responsible for a number of duties including stage 1 complaint responses, Mayors Enquiries, Members Enquiries and supporting our...

  • Customer Support

    1 week ago


    London, United Kingdom Reed Business Support Full time

    **INTERNAL CUSTOMER SUPPORT - West London** **Monday to Friday 09.00-5.30 Office-based (flexibility working from home 1-2 days per week)** **Salary: Competitive DOE** A great opportunity has arisen for an Internal Customer Support member to join a small and friendly operations team for an international manufacturer and supplier of tools and accessories. The...


  • London, United Kingdom Reed Business Support Full time

    We are looking for an experienced Safeguarding Officer tosupport the Headteacher and other Child Protection Officers providing information, advice and guidance for pupils of an East London Primary School. You must have sound knowledge of Safeguarding policies and processes in education. You will be required to organise support for vulnerable pupils and...


  • London, United Kingdom Reed Business Support Full time

    I am currently recruiting for a number of Private and Public sector companies within North West London. These are temporary positions, some ad-hoc cover, others are long term opportunities. Please see below brief list of some of our open vacancies: Administration Front of House / Reception PA/EA Sales Administration Order Processors Customer Service /...


  • London, United Kingdom Reed Business Support Full time

    **Would you like to contribute to a better, safer UK? Make a difference by joining our client as a Field Monitoring Officer.** On a day-to-day basis, you’ll visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer. You’ll be part of a friendly, welcoming team, who’ll support...


  • London, United Kingdom Hays Business Support Full time

    An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers hybrid working and...

  • Business Manager

    1 month ago


    London, United Kingdom PA Business Support Limited Full time

    Our client is an alternative investment fund manager. They are looking for a financially and marketing-savvy Business Manager to support their Founder and CEO. The business is blockchain and fund management based with some real estate - it's cutting edge, tech drive and has huge exciting plans. The role is part remote, part Mayfair based and 1 day in...

  • Office Manager

    1 week ago


    City of London, United Kingdom Reed Business Support Full time

    Are you an experienced Office Manager within the Professional Services Sector? Do you want to work for a growing business with recently refurbished offices? I have an outstanding new role available for a true Office Manager looking to take on a new challenge. While this is a traditional Office Manager position in the sense that you will be running all...


  • London, United Kingdom Reed Business Support Full time

    We are working with a a large and exciting architecture studio to hire an experienced Office Manager to join their team. The studio are looking for a self-driven, highly efficient Office Manager to coordinate and manage all office and building duties. Youwill be responsible for the day-to-day upkeep, smooth running and maintenance of the office. As Office...

  • Admissions Officer

    1 month ago


    London, United Kingdom Reed Business Support Full time

    Duties to include: - Provide support and advice for both students and staff on rules and regulations associated to admissions. - Recording and management of data in the university student records system. - Support compliance with UKVI andimmigration policies and regulations by preparing files in readiness for CAS to be issued. - Assist with the...

  • Programme Officer x2

    3 weeks ago


    London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full time

    The Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...

  • Office Manager

    1 month ago


    London, United Kingdom Reed Business Support Full time

    **Office Manager** A global shipping company based in Victoria are currently seeking an Office Manager to join them.This role will be office based from Monday to Friday, 9-6pm. Duties include: - Meeting rooms reservations - Managing courier services, posts, deliveries - Arranging for office supplies - Following up on contracts regular reviews, renewals,...


  • City of London, Greater London, United Kingdom Hays Business Support Full time

    A growing consultancy are seeking an Administrative Assistant to join their business on a 1 year fixed-term-contract! In order to hit the ground running, you must have administrative experience, be able to travel into the office 5 days a week and speak fluent French and English! Reception duties and liaising with clients that enter into the office. ...


  • City of London, Greater London, United Kingdom Hays Business Support Full time

    A growing consultancy are seeking an Administrative Assistant to join their business on a 1 year fixed-term-contract! In order to hit the ground running, you must have administrative experience, be able to travel into the office 5 days a week and speak fluent French and English! Reception duties and liaising with clients that enter into the office. ...

  • Office Manager

    1 month ago


    London, United Kingdom Reed Business Support Full time

    **Office Manager** A global shipping company based in Victoria are currently seeking an administrator to join them.This role will be office based from Monday to Friday, 9-6pm. Duties include: - Meeting rooms reservations - Managing courier services, posts, deliveries - Arranging for office supplies - Following up on contracts regular reviews, renewals,...


  • London, United Kingdom Support Services Leaders Ltd Full time

    We are looking to hire a Business Support Assistant. This is an exciting opportunity to learn and a varied role within the larger Business Support Team. **Main Duties and Responsibilities**: - Business Support for all departments including but not limited to; general back office assistance for Sales & Marketing, Senior Management, and reception - Tracking...


  • City of London, United Kingdom Reed Business Support Full time

    **Is your next role an Executive Head of UK Office?** **Are you looking to work for a charity?** **Do you have business management experience?** This is a full time permanent position, reporting into the CEO, starting in February. The purpose of this role is to undertake the overall management duties and business administration of the London Office to...


  • London, United Kingdom Novax Recruitment Ltd Full time

    **Job** - Business Support Officer **Rate** - £14.30 **Location** - Southwark **Contract** - 3 months **Hours** - 36 9am - 5pm **Job** - Business Support Officer **Rate** - £14.30 **Location** - Southwark **Contract** - 3 months **Hours** - 36 9am - 5pm - To carry out the administrative tasks associated with complaints, members enquiries, freedom of...