Conveyancing Assistant

4 weeks ago

Oxford, United Kingdom RWK Goodman Full time

We are currently recruiting for a Conveyancing Assistant to provide an efficient and effective administrative support to the team in which you work, enabling the team to function effectively and achieve its objectives. To ensure that work done by the team complies with internal quality standards and external requirements.

**Duties will include**:
Personalised Client Service
- Manage an administrative workload under the guidance of fee earners
- Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions
- Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging meetings, completing relevant forms and processing monies
- Provide support with the post-completion process
- Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles
- Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements
- Ensure adherence to all affiliations and standards connected to the department (CQS, Land Registry etc.)
- Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering.
- Audit files with the department to ensure files comply with risk management policies and procedures
- Deal with new enquiries where appropriate

Sustainable Growth
- Provide administrative support for business development and marketing activities including booking facilities and refreshments, assisting with the preparation of presentation materials and associated marketing documentation
- Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system
- Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport
- Act as an ambassador for the firm at all times

Dynamic Culture
- Build relationships with the team and clients based on trust
- Work closely with members of the team to ensure work is done to the best it can be
- Be open to and look for new ways of working
- Coordinate team activities such as meetings, training or social activities

Financial & Operational Excellence
- Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible
- Input into procedural changes, making suggestions for improvement and efficiencies
- Take ownership of small projects where appropriate

**Skills, Experience and Attributes**:

- Previous experience within an administrative role
- Excellent organisation capability with the ability to effectively prioritise
- Solid understanding of Microsoft Office suite and other relevant IT platforms
- Strong written communication skills
- Demonstrate a good understanding of client relationship management

We are a progressive UK Top 100 law firm. The firm comprises over 570 people across offices in the South West, Thames Valley and London. We are known in the market for our technical expertise and our personable and friendly style, priding ourselves on offering a commercial focus with a personal approach.

At RWK Goodman, people come first and we pride ourselves on being a brilliant place to work. We recognise that investing in our people and their careers is the only way that we can succeed in delivering what is best for our clients and on our mantra of being ‘Ahead of the Curve’. By this we mean always trying to put ourselves in our clients’ shoes, looking ahead to the future, anticipating client needs, and producing solutions not obstacles. Our friendly, accessible, and supportive culture is incredibly important to us, and we are continually looking at new ways to nurture and enhance it. We are committed to creating and embedding a dynamic and inclusive culture and that starts with our recruitment process. If you have a disability, whether visible or not, (or you just have something you are worried about) we want to work with you at every stage of the process. This is to ensure that we get to see you at your best. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to a member of the Recruitment Team so that we can work together to enable you to show us what you can bring to the firm.

From Paralegal to Partner, you can see exactly what is expected of you along the way.

Copyright © Royds Withy King LLP 2019
Royds Withy King is the trading name of Royds Withy King LLP
Authorised and regulated by the Solicitors Regulation Authority - 557896

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