Operational Support Officer

7 months ago


Bexhill, United Kingdom East Sussex Healthcare NHS Trust Full time

You will be providing high calibre administration and business support to the District Nursing Service Managers and teams. This post will provide cover across the Hastings & Rother and Eastbourne, Hailsham, Seaford CCG areas on a flexible basis, with travel required between sites as necessary.

The successful post holder will be expected to;
Assist in the delivery of safe and effective clinical services within the Division, ensuring that all targets, deadlines and objectives are delivered as appropriate.

Contribute to ensuring robust clinical governance systems are in place, which incorporates clinical incidents, claims, complaints, clinical guidelines and procedures

Liaise with healthcare professionals, management and administration teams on a day-to-day basis

Provide support for quality, performance, financial targets, operational priorities and service improvement.

Some line management of administration staff with the DN service as necessary

Excellent communication, attention to detail and interpersonal skills are essential, combined with a flair for problem solving and working to tight deadlines.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.



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