Management Opportunities

5 months ago

Milton Keynes, United Kingdom Victoria's Secret Full time

**At Victoria’s Secret the Management Teams own **the total customer experience, culture, and sales performance of a single Victoria’s Secret business unit (Lingerie, PINK, and Beauty). The Brand Supervisor has a primary responsibility of delivering the individual brand story though bra journey dominance, operational excellence, and product life cycles of assigned business unit.
- **Key Responsibilities**:_
- To perform this job effectively you must be able to perform all the responsibilities satisfactorily. _

Talent:
∙ Facilitates select sales associate onboarding and training modules.

∙ Conducts 60/90 day touchbases for all newly hired sales associates on assigned team.

∙ Schedules and leads associate observations

∙ Identifies personal successor and co-creates individual development plans.

∙ Tracks attendance of assigned team

∙ Leads and demonstrates the company values and behaviors within the store at all times.

Brand:
∙ Executes business unit initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing)

∙ Sets direction for “Best at Bras” culture of business unit. Personally demonstrates and provides coaching to assigned team through bra journey execution, fitting room observations and building customer loyalty.

∙ Owns the overall appearance and presentation of merchandising strategies of the business unit by executing brand guide planning, mapping, and execution.

∙ Develops short term sell thru strategies with use of visual merchandising filters.

∙ Maintains the updates floor plan and fixture block leveraging the Digital brand guide and fixture database.

∙ Gains business insight and takes action by reviewing business unit results daily, weekly, monthly and linking behaviors to actions.

∙ Takes initiative to understand the business unit and offer solutions on how the store can drive sales growth.

∙ Leads the entire sales floor while assigned to the role of Customer Sales Lead (CSL) and ensures the team is delivering the best buying environment for the customer. Owns 6-8 segments per week

∙ Spends 6-8 non-csl segments a week in business unit coaching sales associates, demonstrating selling behaviours, and providing feedback to CSL on customer experience.

∙ Has knowledge of all responsibilities of the Sales Associate and Sales Specialist role and is able to supervise and engage with the customer concurrently in order to deliver a best-in-class customer experience.

∙ Reinforcing store strategies to reduce shrink and build personal capabilities in, asset protection.

Operations:
∙ Communicates with ASM and Brand Manager to ensure proper scheduling for all aspect of the business unit.

∙ Works with SM and ASM to determine payroll management

∙ Completes monthly associate availability check-ins with assigned team to ensure availability meets business and associate needs.

∙ Collaborates with peers to ensure seamless communications and execution of overall store results.

∙ Executes and/or directs product lifecycle activities during open hours of assigned business unit to drive merchandise availability.

∙ Executes store opening and closing procedures and recovery.

∙ Follows Calendar of Assumption of role with discipline.
- **Success Measures**:_

∙ Sales Growth (Likes)

∙ Payroll % to plan

∙ Turnover

∙ £/FS Growth

∙ Sales Goals

∙ Shrink

∙ Internal Promotions

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Work Location: In person

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