Kendal Pcn Social Prescriber

5 months ago

Kendal, United Kingdom The Lunesdale Surgery, Kirkby Lonsdale Full time

You will identify and work with charitable and volunteer organisations, promoting their services to your patients as well as advising practice staff on the support available.

You will be part of our developing Primary Care Network team - supported by our Clinical Director, PCN Manager and our well-established Integrated Community Care team, as well as our entire Primary Care Teams of our GP practices.

**Full time and salary depending on experience.**

**Job Specification**

**Key responsibilities**
- Take referrals from any of the practices within Kendal Primary Care Network.
- Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on ‘what matters to me’.
- Take a holistic approach, based on the person’s priorities and the wider determinants of health. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
- The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role - e.g. when there is a mental health need requiring a qualified practitioner.
- Draw on and increase the strengths and capacities of local communities, enabling local Voluntary, Community, and Social Enterprise (VCSE) organisations and community groups to receive social prescribing referrals. Ensure they are supported, have safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.
- Work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision.

**Key Tasks**

**Referrals**
- Promoting social prescribing, its role in self-management, and the wider determinants of health.
- Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
- Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
- Seek regular feedback about the quality of service and impact of social prescribing on referral agencies.
- Be proactive in encouraging referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

**Provide Personalised Support**
- Working in a person-centred way, meet patients on a one-to-one basis, making home visits where appropriate within organisations’ policies and procedures. Give people time to tell their stories and focus on ‘what matters to me’. Build trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a person’s assets, enabling them to develop the knowledge, skills and confidence to manage their health and wellbeing.
- Be a friendly source of information about wellbeing and prevention approaches.
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- Work with the person, their families and carers and consider how they can all be supported through social prescribing.
- Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
- Work with individuals to co-produce a simple personalised support plan - based on the person’s priorities, interests, values and motivations - including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
- Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.

**Support community groups and VCSE organisations to receive referrals.**
- Forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on what’s already

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