Jlr Parts Advisor

4 months ago

Droitwich, United Kingdom Listers Full time

Job Introduction

We are recruiting for a Parts Advisor to join our Jaguar Land Rover Dealership in Droitwich.

The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Benefits include a monthly performance based bonus and a basic salary of £25,000 (OTE £28,000).

You will be directly involved in supplying Land Rover & Jaguar parts to the general public, trade customers and our own workshops. This role would perfectly suit a highly - motivated individual with experience and a passion for providing exceptional levels of customer service for one of the world’s leading car brands.

This is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers.

Role and Responsibilities

**Order Preparation**: You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries

**Sales and Customer Service**: Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression

**Stock Control**: Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers

Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing)

About you

Ideally you will have gained Motor Factor knowledge in a similar role with another franchise or specialist parts company

Confidence, resilience, drive, energy and talent

A well-presented individual with a desire, character and attitude to succeed

The ability to quickly establish and build rapport with our customers

What we offer

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.

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