Quality Technical Support

3 months ago


Tiverton, United Kingdom XYZ Machine Tools Ltd Full time

**Company**

XYZ Machine Tools LTD, founded in 1984, is the UKs largest machine tool supplier. Supplying machines from basic manual lathes and mills to complex simultaneous 5 axis, XYZ have sold over 25,000 machines As an ISO9001 accredited company, XYZ are committed to continued improvement and are looking for a new Quality team member to aid them supplying the best products possible.

**Purpose**

To support the Quality Manager in making continual improvements, to products and services, to advance XYZ.

**Main Responsibilities**

Quality management system - ISO9001 -Ensure documentation is kept up to date and processed correctly.

Incidents - Log and investigate non-conformities.

Change request forms - Create clear, detailed documents and liaise with suppliers when alterations are required.

Good inward inspection - Aid Stores with goods inward inspections. Ensuring items meet specifications and are of the appropriate quality.

Quarantine Warranty Returns - Assist Stores in testing and assessing items returned under warranty, or out of box failure.

Build reports - Create detailed reports, for vendors, to improve Production efficiency.

Procedures - Create thorough, straightforward, instructions for numerous tasks.

**Requirements and Skills - Essential**

1. Proven experience within an Engineering environment, ideally qualified level 3+

2. Keen eye for detail

3. Driven approach to problem solving

4. Excellent interpersonal skills

5. Technical report writing experience

6. Understanding of engineering drawings (electrical and mechanical)

7. Use of basic hand tools

8. Team player

9. Strong organizational skills

**Desirable**

2. Understanding of ISO9001

3. Knowledge of machine tool related standards

4. Experience in quality role

5. Competent using MS Office suite, including SharePoint

6. Experience managing calibrated equipment

7. CAD skills

8. Experience of project management

**9. Experience of document control**

**Working hours**

39 hours per week

Monday to Thursday 07:45 to 17:00

Friday 8:30 to 12:30

**Paid Monthly**

**Holiday**

25 days plus bank holidays

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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