Trainee Lettings Renewals and Administration

4 days ago


Worthing, United Kingdom Michael Jones Full time

**Location** - Chapelworth House, Worthing
**Hours**:

- Monday to Friday (9am - 6pm)

**Benefits**
We’re proud to offer:

- Loyalty days for length of service
- Day off for your birthday
- Incentivised performance bonuses
- Five day working week (Mon to Fri)
- Company socials
- That all important pension scheme to save for your retirement
- ARLA/Propertymark qualifications funded by us (Subject to T&C’s)
- Modern offices, technology and refreshment facilities
- Health assured app for all your wellbeing need

**Responsibilities & duties**

The primary focus of the role is to:

- Negotiating Tenancy renewals and increase in rent, drawing up relevant tenancy / notices.
- Dealing with all aspects of tenancy renewals on all properties.
- Liaising with Landlord and Tenants to negotiate new terms of contracts.
- Sending out agreements and documentation via Adobe sign.
- Updating tenancy deposit scheme details
- Dealing with any change of sharers which occur by dealing with references for new tenants and sending out new tenancy agreements.
- Administering upcoming Inventory and Inspection appointments on system in readiness for the appointments.
- Adding properties, tenants’ details and uploading documents to the checkout system.
- Forwarding on Block Management correspondence to Tenants.
- Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving queries.
- Organising keys in readiness for appointments.
- Scanning, reviewing, and organising documents.
- Ad hoc Data Entry & Administrative projects.

**Personal qualities & behavioural traits**
- High level of attention to detail
- Strong organisation skills
- Reliable
- Good timekeeping
- Confident self-motivated person
- Team player
- Willingness to be target driven and tenacious
- Ability to develop and maintain relationships
- Able to structure day and prioritise workload
- Ability to cope in a high-pressured environment

**Our commitment to you**
- We will empower you to make improvements and entrust you with responsibility
- We will seek out your ideas and ask for your opinion
- You will be surrounded by supportive people, working together with a common goal
- Your role will be understood by others in the organisation
- We make business decisions based on reason, conscience, and legitimate rule
- We will create and enhance opportunities for you to learn
- We will review and discuss your progress with you regularly



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