Patient Care Coordinator
6 months ago
**Role responsibilities -**:
- Greet and check-in patients upon arrival
- Schedule and confirm patient appointments
- Answer phone calls and respond to patient inquiries
- Maintain patient records and update information as necessary
- Coordinate with healthcare providers to ensure smooth patient flow
- Assist with insurance verification and billing processes
- Provide administrative support to the healthcare team as needed
**Qualifications -**:
- High school diploma or equivalent required
- Previous experience in a medical office or healthcare setting preferred
- Excellent communication and interpersonal skills
- Excellent customer service skills
- Strong organisational and multitasking abilities
- Proficient in using office software (e.g., Microsoft Office Suite)
- Knowledge of ophthalmology is a plus
- Knowledge of using social media and marketing is a plus
**Job Type**: Freelance
**Salary**: £13.20 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Flexitime
- Free parking
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Shrewsbury, SY3 6DU: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you worked in a similar role in healthcare previously?
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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