Payroll Administrator

4 weeks ago


Chester, United Kingdom Clarity Travel Full time

**Overview and what we offer**
- Monday - Friday 37.5hrs
- Chester office hybrid days home and 2 in the office
- Refer a friend for £1000 bonus which is unlimited
- Extra earning potential with Incentive Scheme
- Generous holiday entitlement
- Paid day off for your birthday
- Staff Awards
- Hotel and airline discounts
- Discounts on sporting events and tickets
- Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
- Employee Assistance Programme
- ** OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE**:

- At Clarity we not only listen, we adapt and we deliver

**Who are we?**

**Clarity Business Travel**
A top 10 UK-based Travel Management Company which is part of **The Portman Travel Group click here to view our** **LinkedIn Careers Page**
and includes **Brighter Event**, **Elegant Resorts**, **If Only** and **Destination Sports Group**

**Clarity promotes a sustainable approach to business travel and by 2030 will be carbon neutral.**

**Purpose of the role overview**

Based in our office in Chester you will be supporting the payroll team in processing monthly payroll and assisting with the maintenance of the ichris system and it’s data, providing advice and a support service for any process or technical related queries. Alongside your role, you will complete a Level 3 in Payroll Administration with our chosen provider. Your apprenticeship will assist you to - Gather, analyse and process payroll data and information.
- Resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses.
- Deal with complaints, following processes and escalating complex situations.
- Meet client or customer needs in line with service level agreements.
- Adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands.
- Select appropriate media for communication etc recognising the advantages and risks related to each method.
- Escalate concerns relating to deadlines in a timely manner, suggesting solutions.
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services.
- Develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role.
- Use computerised payroll software and spreadsheet packages such as MS Excel.
- Use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty’s Revenue and Customs (HMRC).

**Accountabilities include**
- Checking the data on the payroll submission from HR is correct before the payroll is run.
- Understanding configurations and processes within ichris, such as creating new positions and shift patterns, setting up relationships and checking holiday entitlements.
- Working with the wider HR team to ensure the system is maintained with correct data - carrying out regular checks and audits.
- Checking and approving expense claims in line with company policy.
- Regular reporting on HR and payroll data, creating new reports as required.
- Administration of company benefits such as company cars and insurances - updating systems and spreadsheets, downloading invoices.
- Provide payroll information for audits.
- Documenting Process Mapping
- Support Payroll and HR Projects as required
- Any other ad-hoc duties

**Essential**
- Computer literate with experience of Microsoft office.
- Excellent attention to detail, accuracy, and the ability to follow instructions.
- The ability to work within a team environment to achieve team/department objectives
- Ability to work under pressure and to deadlines
- Excellent verbal and written communication skills
- High attention to detail and organisational skills
- Knowledge of Word and Excel - creating and maintaining documents


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