Nights Customer Service Advisor

5 months ago


Shipley, United Kingdom Your Business Voice Ltd Full time

We are currently seeking a Customer Service Night Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for an individual who is passionate about customer satisfaction and enjoy helping others.

**Responsibilities**:

- Provide accurate information and resolve customer issues or concerns
- Maintain customer records by updating account information and notes
- Collaborate with other departments to ensure customer needs are met
**Experience**:

- Previous experience in a customer service role is essential
- Excellent phone etiquette and communication skills
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions

**Location**:
This position is based in our Shipley office.

This is a night position 10pm-8am Saturday Sunday and Monday nights.

**Job Type**: Permanent

**Salary**: £10.20-£11.50 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- On-site parking

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Shipley (required)

Work Location: In person



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