Telesales Advisor

**Ready to elevate your telesales game? Join us as a Telesales Advisor and be the voice of exceptional customer service**

**What’s in it for you**:

- Up to £28,000 OTE
- Excellent working culture
- Long term, secure employment
- Flexible working hours
- Access to lots of training and support
- Free onsite parking
- 2 free drinks out of the vending machine a day
- Sickness scheme

**About the client**:
From their start in 1893 to today, they've evolved into a trusted name. Formerly makers of
labor-saving trucks, they're now UK leaders in industrial equipment sales. With
45,000+ quality products and tailored options, they ensure every workplace runs
smoothly. Enjoy over 130 years of expertise, quality, and free next day
delivery on all stock lines.

**About the role**:
Providing top-notch telephone support, upsell/cross-sell products, and seize opportunities to boost sales. Master the art of customer care while adhering to company guidelines and procedures. Your main responsibilities will include:

- Manage inbound/outbound telesales with professionalism and confidence.
- Identify customer needs and leverage buying signals to drive sales.
- Utilize product knowledge to maximize sales volume.
- Effectively manage call objectives and maintain CRM system.
- Achieve quarterly KPI targets.
- Ensure accuracy and excellence in customer service.

**About you**:

- Previous Customer Service experience within a sales environment
- Strong interpersonal skills
- Accurate data entry ability
- Prioritization skills
- Good administration and computer literacy
- Excellent telephone manner

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- Work from home

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: TA/HCS/HR