Application Support Analyst

7 days ago


Alcester, United Kingdom Big Red Recruitment Full time

Support Analysts, are you ready to take the next step in your career? This may be the perfect role for you
An Application Support Analyst is required at a growing software house in Alcester. They are genuine market leaders and you will support customers from all across the world but only work standard office hours, with an optional four day condensed week. Anyonewith experience of a helpdesk environment who is ready to take a more proactive and strategic approach to support would be perfect for this role.
In this environment you'll be working closely with bright, motivated people to solve complex and unusual problems that are particular to this organisation. Furthermore, you'll be part of a unique, employee owned business, ensuring not only annual dividends,but also far more insight in to strategy and long-term company goals than in comparable roles elsewhere.
Any personal or commercial experience with CAD/CAM or CNC software or machinery would be perfect but is by no means required.
Day to day you will be undertaking:

- Testing
- Training
- Pre sales support
- Making suggestions for improvements
- Identifying common points of concern of creating long term solutions
What's on offer?
- up to GBP40,000 + annual bonus
- 25 days annual leave + bank holidays
- A share in the business and a dividend each year
- Optional four day condensed working week
- 15% matched pension
- Private healthcare, including immediate family.
If your CV isn't quite up to date just call, ask for Zubair and we can chat it through.



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