Merchant Support Specialist
2 weeks ago
These roles are for people who don't want a job, they are for people who want to build a career. is seeking working with one of our global clients to secure talented and passionate Merchant Support Specialists for their UK operation.
We're currently working with our global client to secure talented and passionate Merchant Support Specialists for their UK operation. The Merchant Support Specialist will work from home to operate as the first point-of-contact for the company's clients andpartners.
Dealing with queries from these organisations and liaising internally with the company's other departments, the Merchant Support Specialists will quickly develop an in-depth knowledge of the company's products and services.
Duties in the role will include collaborating with teams across the business, dealing with a wide variety of queries, analysing clients' payments-related issues, assisting with disputes and providing sustainable solutions, maintaining an in-depth knowledgeof functionalities for all systems, and ensuring that a superior customer service is provided to clients.
Benefits of working in this role include:
Paid Annual Leave
All the equipment you need to work from home
Bonus opportunity twice per year
Employee appreciation programme
Opportunities to learn, develop, and to build a career
The shifts to choose from are:
Working shift will be 13:45pm - 22:15pm
Salary will be start on £24,000 per annum - there is also an added benefit of getting paid £60 per month towards the cost of your electricity and your broadband
Close date 13th November
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