Administrative Officer

3 weeks ago


Bristol, United Kingdom Vehicle Certification Agency Full time

**Details**:
**Reference number**:

- 272128**Salary**:

- £22,497 - £26,505**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- VCA - Bristol Operations**Type of role**:

- Administration / Corporate Support
- Business Management and Improvement
- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- BristolAbout the job

**Job summary**:
**_ethnic minority, _**

Are you exceptionally well-organised with an eye for detail and able to maintain focus when working to time scales?
- Do you love working collaboratively with colleagues?
- If so, this is an exciting opportunity to join the Vehicle Certification Agency as our Ford Administrative Officer, and we’d love to hear from you.**Job description**:
VCA are on the lookout for a confident communicator who enjoys collaborating with others. Working alongside two separate dedicated teams from VCA and Ford respectively. No two days are the same and you will get involved with a mixture of different tasks. There is a strong focus on engagement so you will also need excellent problem-solving skills and the ability to build positive relationships with both the VCA and Ford teams.

**Responsibilities**

Your role responsibilities will include:

- Maintaining a defined folder structure with which to download technical and approval documentation from secure websites and saving into the correct job folders on VCA servers. Once approval is issued, uploading back to secure customer websites;
- Issuing approval certificates within agreed time frame to meet customer expectations;
- Keeping Ford Technical Support Officer and VCA Ford Powertrain team informed about current and on-going status of approvals and workload to facilitate efficient decision making, planning and delivery of approvals;
- Entering correct and appropriate information onto an Excel spreadsheet, V1PSA, job/approval registers and preparing/issuing invoices;
- On request from customers, issue job numbers and provisional approval numbers;

**Person specification**:
You will have excellent organisational skills with the ability to manage multiple and often conflicting priorities to time and of a high standard. You are someone who is not afraid to challenge, and who can push back to our stakeholders where necessary in managing their expectations.

You will be someone who has experience of working in a target driven front-line administrative role. You are someone who works hard to understand the needs of the customer, and who wants to drive themselves to deliver excellent customer service.

You will have excellent communication skills both verbally and in writing, and will have the ability to work well both independently and as part of a team environment. You will also be familiar with Microsoft packages including Word, Excel and Outlook as well as Adobe.

**Additional Information**

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Working Together
- Managing a Quality Service

**Benefits**:

- The Vehicle Certification Agency is the designated UK Vehicle Type Approval Authority. We have over 30 years experience supporting industry by providing internationally recognised testing and certification for vehicles, their systems and components.
- If you would like to read more about VCA and the benefits of working for us, visit our Careers websiteThings you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.**How to apply**

When considering your experience, please tailor your CV/Personal Statement to provide detailed evidence of when you have:

- Experience of target driven front-line administration and working to tight deadlines using excellent organisational skills.
- Shown attention to detail when checking documentation and accuracy in data entry.
- Understood the needs of a customer and delivered excellent customer service.
- Worked efficiently as part of a team to achieve an objective.

The sift is due to take place from Monday 20th March 2023.

Interviews will be held from Monday 3rd April 2023.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

- An interview

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the


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