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Customer Service Coordinator

4 months ago

Dundonald, United Kingdom Brite Recruitment Full time

**CUSTOMER SERVICE COORDINATOR**

**DUNDONALD**

**£23,000**

**12MONTH FTC**

A thriving Financial Institution based in Dundonald is looking for a Customer Service Coordinator to join their fast-paced, exciting team.

**ABOUT THE ROLE**

The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team.

**BENEFITS**

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more

**RESPONSIBILITIES**

As a Customer Service Coordinator your key duties will include:

- Updating systems with relevant and accurate information
- Supporting the Sales team when required
- Providing support with processing of new proposals, including checks on AML and Credit
- Processing deposits and initial payments on the system
- Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

**REQUIRED SKILLS & EXPERIENCE**

To be considered for the role of Customer Service Coordinator**,** you must have:

- Previous office-based customer service or administration experience
- Educated to GCSE level with passes in Maths & English as a minimum
- Excellent communication and relationship building skills
- Understanding of Microsoft Excel
- Problem solver
- Ability to multi-task and prioritise during busy periods
- Ability to work independently as well as part of a team

**NEXT STEPS**

Why wait? Don’t miss out

INDBR

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- Employee discount
- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Dundonald: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you educated to GCSE or equivalent level with passes in Maths and English?
- Do you have previous office-based customer service or administration experience?
- Are you confident using Microsoft Excel?

Work Location: One location

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