Patient Pathway Assistant
6 days ago
The Role of the administrative assistant is to provide a comprehensive and effective administrative service to support the smooth and efficient running of the General Surgery department. This includes booking diagnostic clinics, outcome virtual clinic as directed and liaising with the clinical team to ensure a smooth and safe patient experience. Supporting the failsafe officers in managing the diagnostic patients and liaising with the coordinators to ensure patients are booked in a timely manner.
The post holder will be responsible for communicating with patients and their relatives regarding their appointments and admissions details both verbally and in writing.
To assist in the validation and performance management of PTL monitoring, ensuring booking, data recording, clinic and elective admissions outcomes of the patient pathways are proactively managed in order to achieve 18 week targets.
Provide cross cover within the team as and when required.
Work flexible hours as required by the needs of the service.
Ensure full compliance with the Trusts waiting list policy in line with the national 18-week target.
Follow Trust escalation policy if patients require cancellation.
Ensure all paperwork is filed in the patient’s notes as per Trust policy.
Train other staff members as required in the role.
Proactively manage workload and amend practices, within remit, to improve the processes and patient experience.
To work as part of a team alongside other clerical staff within the department and to be part of a wider multidisciplinary team delivering a high quality service to other staff and patients. This includes working with identified external contacts and stakeholders.
Book virtual clinics post diagnostic clinics and if patients are removed off waiting lists ensuring comments are placed on the Patient Administrative System (Careflow and SCR) to explain reason behind booking.
North Middlesex University Hospital NHS Trust is a medium sized District General Hospital based in Edmonton in Enfield, North London. We serve a diverse multicultural population largely from the London boroughs of Enfield and Haringey. Many of our patients live in wards that are within the 5% most deprived in the UK and a large proportion of our patients were born abroad. This makes it both a fascinating and a challenging hospital to work in.
Over the last decade we have rebuilt almost all of the hospital and now have facilities that we are proud to work in. We employ over 3,500 staff, more than half of whom live locally. We encourage apprenticeships from the local community and work closely with our local Health Watch.
We are primarily an emergency led hospital with more than 90% of our bed days being used for patients admitted via our emergency and ambulatory units. As well as offering everything you would expect from a major acute hospital we have a number of tertiary services treating patients with HIV and Sickle Cell Disease and a large cancer and radiotherapy service. We also run our local community Sexual Health Clinics.
We are proud of our staff and want to ensure their training allows them to provide
North Middlesex University Hospital NHS Trust (NMUH) General Surgery department is a well-established department serving the population of Enfield and Haringey. Annually over 25,000 patients are seen through outpatients and 2200 as surgical cases, with outreach clinics at the Cheshunt Community Hospital.
The General Surgery department has seen considerable investment over the past few years in terms of resources. There are four consultant posts, an advanced nurse practitioner, additional staff grades, nursing and technician staff.
-
Patient Pathway Assistant
8 hours ago
London, United Kingdom University College London Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a motivated and focused individual to join the GI Services Division. The role is responsible for the careful management of the surgical pathways. You will undertake a key role in a busy and demanding elective service, ensuring we deliver on a range of targets including theatre utilisation, RTT compliance and waiting...
-
Patient Pathway Navigator
8 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeWe are looking for an enthusiastic, dedicated and adaptable individual who has good attention to detail. The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach to ensure the smooth and efficient management of patient pathway. They will need to work well as part of a team, be professional and personable at all...
-
Patient Pathway Validator
7 months ago
London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full timeAn RTT validator is essential to the process of tracking and monitoring patient pathways against the National Access waiting times standards. The purpose of this post is to utilise the patient administration and operational systems in the Trust to actively validate, track and manage the referral to treatment processes in a patient’s pathway and 18-week...
-
Patient Pathway Coordinator
7 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Patient Pathway Coordinator to the join the Breast Surgery services at Guys Hospital. The Patient Pathway Coordinator will lead on the management of complex breast cancer pathway patients, providing support within the service, ensure that all administrative functions for patients from the time of GP referral to the...
-
Patient Pathway Coordinator
6 months ago
London, United Kingdom Whittington Health NHS Trust Full timePatient Pathway Coordinator - Band 4 **Contract**: Permanent - Full time An exciting opportunity has arisen for a full time, Patient Pathway Coordinator (PPC) at the Trauma Orthopaedic department clinic 1b. The department provides a friendly working environment with supportive and experienced colleagues. You will be part of a team providing...
-
Patient Pathway Coordinator
6 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Diabetes & Endocrinology Department within the Medical Specialities Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up within the community and bariatric service in...
-
Patient Pathway Coordinator
4 days ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a substantive role as aBand 4 Patient Pathway Coordinatorworking within the Cardiology Service in theCardiovascularDirectorate. The Patient Pathway Coordinator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff and providing high standard of...
-
Patient Pathway Coordinator
7 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn exciting opportunity has arisen to join the central RTT validation team as a pathway coordinator. In this role you will work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across a number of databases within the Trusts’ Patient Administration System (PAS) to...
-
Patient Pathway Coordinator
6 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Cardiology Intervention Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up. By working closely with a wide range of clinical and managerial...
-
Patient Pathway Coordinator
4 days ago
London, United Kingdom Whittington Health NHS Trust Full timeThe Patient Pathway Co-ordinator (PPC) will work within dedicated speciality clinical areas to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. Provide cross-cover for other Patient Pathway Co-ordinators to ensure a consistent and...
-
Patient Pathway Validator
8 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe Patient Pathway Validator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for...
-
Patient Pathway Validator
9 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe Patient Pathway Validator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for...
-
Patient Pathway Coordinator
7 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe Patient Pathway Coordinator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder will need to support...
-
Patient Pathway Coordinator
6 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the Evelina London Cleft and Paediatric Plastic Surgery Services as a Patient Pathway Coordinator. This vacancy is a permanent, full time (37.5 hours per week) Band 4 administrative role. This is a challenging and rewarding role which involves working across two busy services, where you will have the opportunity to...
-
Oncology - Patient Pathway Assistant
4 days ago
London, United Kingdom North Middlesex University Hospital NHS Trust Full timeThe Clinical Oncology Department at North Middlesex University Hospital serves a population that includes patients from West Essex and North and West Hertfordshire Clinical Commissioning Groups through PAH, and the majority of those living in Enfield and Haringey. The department provides multidisciplinary and multimodality care for all common cancers, some...
-
Patient Pathway Coordinator
8 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn exciting opportunity has arisen within the Central Validation Team for a Patient Pathway Coordinators. The roles occupy a central position within General Surgery & Colorectal services, enabling you to work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across...
-
Patient Pathway Coordinator
7 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeWe are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Gynaecology team. Our multi-disciplinary clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and encourage our staff...
-
Patient Pathway Coordinator
6 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a permanentBand 4 Patient Pathway Coordinator working for Intermediate Care Lambeth & Southwark. The post holder will work across sites at the Whittington & Queens Road to support both integrated services. This role is 37.5 hours weekly and includes weekend work. This is an excellent opportunity for those looking to...
-
Patient Pathway Navigator
2 days ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe Patient Pathway Navigator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for...
-
Patient Pathway Navigator
9 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe Patient Pathway Navigator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for...