Client Services Manager
2 weeks ago
ISS is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that peoplemake places and places make people.
Within the position of Client Services Manager, your role will be responsible for the management of the workplace experience team, curating a workplace environment that increases well-being, productivity and enhances company culture that our end users wantto be a part of. Actively seeking opportunities to improve on-site service experience and deploy new initiatives in line with the ISS Global Strategy.
**Duties and Responsibilities**:
- To ensure the overall smooth operation and running of the entire building - to include reception, switchboard, helpdesk, meeting room, cleaning and event management
- Manage event budgets in line with customer expectations and requirements
- Proactively communicate with the Facilities Managers to ensure they are fully informed of up-coming events and the specific customer requirements including any Risk Assessments required
- Regularly communicate with the Client Accounts Lead keeping them informed of any issues which may affect service delivery and day to day operations
- Attend regular scheduled meetings with the Head of Facilities Operations
- To develop and maintain excellent relations with Client Management and other service providers
- Be the one point of contact for all client’s queries related to other contractors such as catering, cleaning, AV
- Build on-site professional relationships with end users of the front of house services and key stakeholders
- Line Management of Facilities Managers, Mail Room Manager and Client Services Team Leader. FM’s also report directly to Head of Facilities Operations with regards to day to day operations
- To conduct quarterly one to ones with direct reports, supervise on-site team meetings and conduct yearly appraisals with direct reports
- Responsible for Rota and holiday management for all place makers
- Monthly payroll processing for all employees and responsibility for the sites P&L
- To show responsibility for personal Health and Safety, and that of others in the conduct of the job in line with ISS Livv Workplace and Legal requirement
Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
-
Head of Client Services
2 weeks ago
City of London, United Kingdom Client Full timeHead of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...
-
Head of Client Services
4 weeks ago
City of London, United Kingdom Client Full timeHead of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...
-
Electrical Field Service Engineer
3 weeks ago
City of London, United Kingdom Client Full timeElectrical Field Service Engineer Field Based covering the South East £30,000 - £40,000 (OTE £40,000 - £50,000) + Premium Overtime + Employee Owned Business + Healthcare + Private Pension + Expenses Paid + Van (Fuel Card) + 33 Days Holiday Are you from an Electrical or Electronics background looking for an opportunity to receive excellent...
-
Electrical Field Service Engineer
2 weeks ago
City of London, United Kingdom Client Full timeElectrical Field Service Engineer Field Based covering the South East £30,000 - £40,000 (OTE £40,000 - £50,000) + Premium Overtime + Employee Owned Business + Healthcare + Private Pension + Expenses Paid + Van (Fuel Card) + 33 Days Holiday Are you from an Electrical or Electronics background looking for an opportunity to receive excellent...
-
Trainee Field Service Engineer
2 weeks ago
City of London, United Kingdom Client Full timeTrainee Field Service Engineer (Fire & Security)Covering Southeast patch (Ideally located in London, Reading, Luton or Oxford areas)£31,000 - £32,000 + On Call Allowance + Overtime + Vehicle + Full Product Training + Door to Door + Progression + Development + BenefitsExcellent opportunity for a trainee field service engineer to join a multi-national,...
-
Client Services Manager
2 months ago
City of London, United Kingdom Broster Buchanan Ltd Full time* Client Services Manager - Location: Remote - Salary: £40,000 per annum Broster Buchanan is engaged with a Global Organisation who are looking to recruit a Client Services Manager to be accountable, develop, and lead relationships for single main clients or support relationships for strategic or key clients, fostering strong partnershipsand improving...
-
Client Services Officer
2 days ago
London, United Kingdom Client Server Full timeClient Services Officer London onsite to £55k Do you have excellent client facing communication and relationship building skills combined with a strong interest in financial markets and an academic record of achievement? You could be progressing your career as a Client Services Officer at a global eTrading company. As a Client Services Officer you'll be the...
-
Client Service Manager
17 hours ago
City of London, United Kingdom Transact Full time**A little about us** First established in 2000, Transact is the leading independent investment wrap platform in the UK. Our service includes an online platform, owned and built by us and dedicated regional adviser support. We bring assets and investments together in a smarter,more tax efficient way. **About the role** The service we provide to our...
-
Client Services
1 month ago
City of London, United Kingdom Sparta Global Full timeClient Services - Full time - London - 3 days a week in the office - £25,000-£26,000 plus bonuses **Who are we??** For almost a decade Sparta Global have been designing careers, coaching future leaders, and promoting a more diverse and equal landscape within the tech industry across the UK. We work with over 100 public and private business, partnering to...
-
Client Services Manager
4 weeks ago
City of London, Greater London, United Kingdom Workplace Plus Full time €35,000Company Apply (by clicking the relevant button) after checking through all the related job information below. Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced...
-
Client Services Manager
4 weeks ago
City of London, Greater London, United Kingdom Workplace Plus Full time €35,000Company Apply (by clicking the relevant button) after checking through all the related job information below. Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced...
-
Client Services Manager
2 weeks ago
City of London, Greater London, United Kingdom Workplace Plus Full time €35,000Company If you think you are the right match for the following opportunity, apply after reading the complete description. Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and...
-
Client Services Manager
2 weeks ago
City of London, Greater London, United Kingdom Warman O'Brien Full timeClient Services Manager – London – Permanent – 4-day work week - Incentives - Industry Leading Salary and Commission Scheme - US Market. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Supportive | Collaborative | Passionate | Trusting Here at Warman O'Brien we are a high...
-
Cloud Support Engineer
2 weeks ago
City of London, United Kingdom Client Full timeCloud Support Engineer Central London £28,000 - £35,000 + Progression + Training An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients ensuring the best...
-
Cloud Support Engineer
3 weeks ago
City of London, United Kingdom Client Full timeCloud Support Engineer Central London £28,000 - £35,000 + Progression + Training An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients ensuring the best...
-
Head of Metering
2 weeks ago
City of London, United Kingdom Client Full timeHead of Metering (Senior Electrician)£60,000 - £75,000 + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, with occasional travel to London.Are you a senior commercial...
-
Head of Metering
4 weeks ago
City of London, United Kingdom Client Full timeHead of Metering (Senior Electrician)£60,000 - £75,000 + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, with occasional travel to London.Are you a senior commercial...
-
Client Service Director
2 weeks ago
City of London, United Kingdom Majorplayers.co.uk Full timeMajor Players are working alongside a renowned creative agency to recruit a Client Services Director into their London based offices to lead the Client Services team across experiential and content. We're seeking a Client Services Director to be the linchpin of our client's interactions and drive business growth. As the Client Services Director, you'll...
-
Client Services Director
3 weeks ago
City of London, United Kingdom Major Players | B Corp™ Full timeMajor Players are working alongside a renowned creative agency to recruit a Client Services Director into their London based offices to lead the Client Services team across experiential and content.Are you ready to join an award-winning, industry-leading agency? We're seeking a Client Services Director to be the linchpin of our client's interactions and...
-
Client Services Director
3 weeks ago
City Of London, United Kingdom Major Players | B Corp™ Full timeMajor Players are working alongside a renowned creative agency to recruit a Client Services Director into their London based offices to lead the Client Services team across experiential and content. Are you ready to join an award-winning, industry-leading agency? We're seeking a Client Services Director to be the linchpin of our client's interactions and...
