Quality and Contract Monitoring Officer

4 weeks ago


Warwick, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Quality and Contract Monitoring Officer**

Are you looking for an opportunity to develop a career in the Public Sector? We have several fantastic temporary positions available working for our client Warwickshire County Council.

**Job Title - Quality and Contract Monitoring Officer**

**Temporary - Until December 2023**

**Location - Central Warwick based**

**Hours - Mon-Fri 9:00am to 5:30pm (5:00pm finish on a Friday)**

**Pay Rate - £18 to £18.81 per hour**

**Overview**
On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Quality and Contract Monitoring Officer to join their clients Contract Management and Quality Assurance team. As a Quality and Contract Monitoring Officer, you will ensure services commissioned are safe, cost effective, good quality and lead to desired outcomes.

**About this role**
You will be supporting the delivery of contact management and quality assurance activity in line with the contract management framework. You will work with contractors to increase quality through developing and monitoring improvement plans. Investigating complaints or issues regarding quality or safety of service of suppliers. Collate and report on information about commissioned services to enable monitoring for both contract management and quality assurance purposes. Using the customer voice at the centre of quality and assurance activity, through announced and unaccounted visits.

**About you**
- 3 years' experience of working in a service delivery environment or 2 years contract monitoring/management experience.
- Good working knowledge of and able to report from and integrate Agresso.
- Experience of developing relationships with both internal and external stakeholders.

**About us and our Client**

As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of each individual's talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.



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