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Customer Solutions Advisor

5 months ago

Hemel Hempstead, United Kingdom Osborne Ltd Full time

**Customer Solutions Advisor**:
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**Business Area: Property Services**:
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**Place of Work: Hemel Hempstead**

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**Contract Type: Permanent**

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Welcome to Osborne - A World of Possibilities

We believe we are one of the leading construction businesses in the UK. As a family-owned business, we have the freedom and flexibility to take a different approach and provide an inclusive environment which is aligned to our core values of Quality, Integrity, Openness, Caring and Progressive. As a responsible employer we are also committed to promoting and protecting the physical and mental health of all our people at all times. We focus on creating structures and spaces that provide an environment for people to thrive in and solutions for our customers that provide a better experience during the creation. However large the project or contract, we know that it is always personal to the people who use it and those that are responsible for it. We hope that these things are just as important to you.

Our Osborne Property Services Business

Our Property Services business works with local authorities and social housing landlords in evolving new approaches to maintaining social housing stock. Our focus is on total asset management, value creation, and delivering exceptional experiences for our customers and their residents, reducing the reliance on reactive repairs, whilst our partnership ethos brings fresh thinking, innovation and flexibility. We also work in collaboration with sustainable construction specialists and key supplier partners offering social housing providers a comprehensive and fully integrated zero carbon retrofit service.
- The Opportunity
- This role is based in Hemel Hempstead, supporting the Dacorum Borough Council contract. You will work 37.5 hours per week, usually between 8am - 5pm Monday to Friday, covering the occasional shift until 10pm. Cover may also be required on the occasional Saturday 8am - 4pm on a rota basis._

What are we looking for?

**Our Benefits**
- Competitive Salary and Car Allowance (dependent on position)
- Flexible working
- Company Pension
- 25 Days Holiday
- Gift Day off for your Birthday
- Private Health Insurance (after qualifying period dependent on level)
- Employee Assistance Programme
- Life Assurance
- Trade Discount Cards
- Cycle to Work scheme
- Subsidised Gym Membership
- Perkbox access

If this sounds a lot like you, and your approach to your work is the same as ours, we would love to hear from you. If we end up working together, we will give you a great environment to work in with real opportunities for you to shine, deliver great work and develop your career.
- Please note that we would also make reasonable adjustments where possible to ensure that our places of work are inclusive and allow us to support the creation of a diverse and engaged business.

Due to the nature of the work that Osborne are involved in, additional criminal record checks maybe required to carry out particular roles. This will be clarified during the interview process.