Current jobs related to Customer Service Advisor - Solihull - BNP Paribas

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom KC Group Full time

    **Customer Service Advisor**: **Responsibilities of the Customer Service Advisor**: - Responding to customer queries, both internal and external. - Coordinating engineers' diaries, sending them details of customers' issues. - Supporting and completing administrative tasks where necessary. - Escalating customer queries where necessary, following company...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom Page Personnel Full time

    Reputable business offering progression - Flexible hybrid working options **About Our Client**: This reputable manufacturer within the industrial sector provide innovative solutions to construction businesses in over 50 countries worldwide. The business prides themselves on their personal and high quality service and long lasting relationships with...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom West Brom Full time

    **Customer Service Advisor** **Location: Shirley Branch** **Salary: £21,252 per annum** **Contract: Permanent** **Hours: 35 hours per week 09.00 - 17.00, Monday - Friday and 09:30 - 12:30 Saturday** **_Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom GSF Car Parts Full time

    **About The Role**: As we continue to develop our ecommerce presence, it is important to us to have Customer Service Advisors onboard to play a key role within our ecommerce team. As an Customer Service Advisor, you will play a key role in the achievement of ecommerce sales and customer service objectives, utilising telephone and online communication...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom Bridge of Hope Full time

    ** Job Title; **Customer Service Advisor **Start Date; **ASAP **Duration; **12 months **Job Type; **Contract, possibility to go permanent **Location**:Solihull, hybrid working once training is completed **Pay Rate; **£13.90 **Working Hours**:Monday to Friday 9-5 **Role Overview**: Your primary responsibility will be to assist with the rollout of...

  • Customer Service Advisor

    3 weeks ago

    Solihull, United Kingdom Transaction Recruitment Full time

    Transaction Recruitment are supporting our Solihull based client in their search for a Customer Services Advisor to join them on a long term temporary basis, offering an immediate start. My client is looking for a proactive candidate with the ability to take ownership of their own workload and with the desire to play an integral role within the business....

  • Bilingual Customer Service Advisor

    23 hours ago

    Solihull, Solihull, United Kingdom Office Angels Full time

    About the Role:We are seeking a highly skilled and motivated Romanian language customer service representative to join our team at Office Angels. As a customer service advisor, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Provide customer...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom Secure Trust Bank Full time

    We know that our people are our biggest investment and to every single one of our customers, our Customer Service Advisors are so much more than a friendly voice on the phone. We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers. **What you will do** As a Customer...

  • Sales and Customer Service Advisor

    2 months ago

    Solihull, United Kingdom Amplifon Group Full time

    **Sales And Customer Service Advisor**Solihull**Hours: 18.5 | Monday (9:00-17:00), Tuesday (9:00-17:00), Wednesday (9:00-12:30)**Salary: £11,544 p.a. + Variable commission scheme**A Career to Be Proud Of...**We are looking for a Sales and Customer Service Advisor to join our high street branch in Solihull. You will be working on the reception desk managing...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom HMV Full time

    HMV is the UK’s leading specialist retailer of music, film, pop culture and technology products. With over 120 stores around the country, our heritage is synonymous with the development of British popular music and culture Let’s be honest, customer service is so much more than just dealing with complaints! The majority of the work we do is about...

  • Service Advisor

    3 months ago

    Solihull, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Solihull, West Midlands Upto £34,000 OTE/annum - Basic Salary £24,000 - £26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the...

  • Service Advisor

    3 months ago

    Solihull, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Solihull, West Midlands Upto £34,000 OTE/annum - Basic Salary Upto£26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the ability to...

  • Service Advisor

    3 months ago

    Solihull, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Solihull, West Midlands Circa £30,000 OTE/annum uncapped - Basic Salary £24,000 - £26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Solihull **area. PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **A Customer Service Star** who has...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom BNP Paribas Full time

    CUSTOMER SERVICE ADVISOR (JOB NUMBER: OPE002779) **Customer Support Colleague** - Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues - Full time & Permanent (includes evenings and Saturdays on a rota basis) - Competitive Salary of £22,000pa + Bonus &...

  • Service Advisor

    3 months ago

    Solihull, United Kingdom Jago Consultants Full time

    **Experienced Service Adviso**r needed in a Main dealership near **Solihull** We are working with a Main dealership who are actively looking for an **Experienced Service Advisor** to join there friendly team. Job Role - **Vehicle Service Advisor** Salary - **£22k-26k** Depending on experience PLUS bonus Hours**:Mon-Fri 8.00-6.00 Saturdays 9am-4pm on...

  • Customer Service Advisor/receptionist

    3 months ago

    Solihull, United Kingdom MKHealthhub Full time

    **CLIENT SERVICES ADVISOR** - Working in a fast paced customer service environment - Making and amending client bookings and diary management - Using business management software, excel and word - Assisting with membership sales **WHAT YOU WILL NEED** - Customer Service experience ( preferred, not essential) - Excellent telephone manner - Customer service...

  • Customer Service Advisor

    3 months ago

    Solihull, United Kingdom The Curve Group Full time

    **Customer Service Advisor** **Hybrid working in Solihull** - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues **Full time & Permanent** (includes evenings and Saturdays on a rota basis) **Competitive Salary of £22,000pa + Bonus & Benefits** - _______________________ **A bit about...

  • Customer Service Advisor/receptionist

    3 months ago

    Solihull, United Kingdom MKHealthhub Full time

    **CLIENT SERVICES ADVISOR** - Working in a fast paced customer service environment - Making and amending client bookings and diary management - Using business management software, excel and word - Assisting with membership sales **WHAT YOU WILL NEED** - Customer Service experience ( preferred, not essential) - Excellent telephone manner - Customer service...

  • Service Advisor

    3 months ago

    Solihull, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £36K OTE** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...

  • Service Advisor

    3 months ago

    Solihull, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £36K OTE** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...

Customer Service Advisor

2 months ago

Solihull, United Kingdom BNP Paribas Full time

CUSTOMER SERVICE ADVISOR (JOB NUMBER: OPE002575)

Customer Contact Colleague

Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Full time & Permanent (includes evenings and weekends on a rota basis)

Competitive Salary of £22,000pa & Benefits
- _______________________

A bit about us:
At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.

We care about making a positive impact for our colleagues, customers, partners and the wider community. That’s why we live by our values of we're positive, we’re brave and we own it.

The Role:
As a Customer Contact Colleague, you will be responsible for answering inbound calls from customers, answering a variety of questions regarding their finance plans and coming to the best solution for the customer. You will have to be empathetic over the phone and make sure to understand everyone’s circumstance and ending the call with a positive outcome for the customer.

Key Responsibilities:

- Speaking with customers over the phone via inbound calling
- Empathising and engaging with customers, getting them to tell their story and explain their situation
- To deliver a professional and consistent level of customer service
- Provide telephone-based support and guidance to customers
- Keeping internal systems up to date

Skills & Attributes:

- Ability to empathise and actively listen to customers
- Previous experience in customer-facing roles
- Ability to communicate with customers clearly and confidently over the phone
- Ability to prioritise and organise workload
- IT Skills

Could this be you?

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.

What’s in it for you?


**Primary Location**: GB-ENG-Solihull

**Job Type**: Standard / Permanent

**Job**: CUSTOMER RELATIONSHIP MANAGEMENT

**Education Level***: Not indicated

**Schedule**: Full-time