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Medical Receptionist/front Desk
2 weeks ago
**Leagrave Surgery**
**Job Description - Medical Receptionist**
**27.5 hours per week - Monday-Friday - 1pm - 6.30pm**
**Job Title**:Receptionist
**Responsible to**:Patient Services Manager / Practice Manager
**Responsible for**:N/A
**Job Purpose**:To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
**Duties and Responsibilities**
**Telephone Duties**
**1. **Making appointments
**2. **Taking requests for prescriptions
**3. **Giving out results
**4. **Ambulance transport bookings
**5. **Home visit requests
**6. **Deal with general enquiries and complaints
**7. **Contacting other providers
**Reception Duties**
Help with the registration process of new/temporary patients by checking
**8. ** registration forms and booking health check appointments
**9. **Greet and direct patients and visitors
**10. **Making appointments
**11. **Handing out prescriptions
Ensure outstanding queries are explained and handed over to next shift, as
**12. ** necessary
**13. **Respond to needs of doctors and nurses during surgery
**14. **Collect payments from patients for non-NHS services
**15. **Deal with general enquiries and complaints
**Filing**
**16. **Pulling Lloyd George envelopes when requested by doctors
**Prescriptions**
**17. **Dealing with requests for repeat prescriptions
**18. **Raising prescriptions as per Practice protocols
**19. **Dealing with queries relating to repeat prescriptions
**General**
**20. **Input and extract information from Practice computer system
**21. **Observe health and safety guidelines at all times
**22. **General housekeeping (e.g. keeping reception and waiting areas tidy)
Make refreshments for doctors and other team members, participate in washing
**23. ** up
**24. **Any other reasonable duties as necessary i.e. Chaperoning, photocopying etc
**Job Type**: Part-time
Part-time hours: 27.5 per week
**Salary**: From £9.50 per hour
**Benefits**:
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Luton, LU4 9QZ: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Reference ID: RECPM
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