IT Business Partner

6 months ago

Saint Helier, United Kingdom Aztec Group Full time

**Reports to the Director of **Technology - Group and Client Services**

At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. These are exciting times across the group - significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey.

The Technology Business Partner (Tech BP) serves as the business relationship link between business units and Technology at the leadership level. You will play a key role in supporting the continued growth in our business and to help drive the ongoing development of our internal Technology function.

As part of the internal Technology team, you will serve as the strategic interface with assigned business units or jurisdictional areas for the purpose of business technology strategy development, business demand management, solution discovery, service, solution adoption and risk management.

Operating at an Associate Director level, you will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a successful partnership approach.

The Tech BP provides highly valued strategic consulting level support and guidance through key technology initiatives. They communicate decisions, priorities, and relevant project information to appropriate levels regarding business unit requests. They are motivated and proactively share knowledge of technology capabilities, risks, and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. They partner with business leadership and other key stakeholders to define opportunities and identify and prioritise projects based on predefined criteria (e.g., return on investment, productivity, compliance).

The Tech BP proactively serves as a "trusted advisor," and is the primary point of contact in Technology for business line leaders and managers, providing insight on technology matters to enable and inform decisions. They operate as the key business contact representing Tech in promoting services and capabilities.

The Tech BP is commercially driven and provides support in delivering technology products that meet the needs of the business, with a focus on strategic initiatives and planning activities for their business area. They strive to understand market challenges, including client priorities and competitive issues.

Tech BPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. Tech BPs facilitate the investment intake process and the high-level planning and execution of business initiatives. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology.

**Key responsibilities**:

- Build strong trusted relationships with business leaders, manage complex priorities, and provide commercial and technical guidance to support delivery of the Aztec vision.
- Work with the wider Technology team to create and provide insightful technology strategies and information backed up by meaningful analysis for our Products across our multiple jurisdictions.
- Use solid tech knowledge and business insight to interpret data, draw conclusions, provide insights, and make proactive recommendations that deliver results, define improvements, and influence the leadership team.
- Support the leadership team, their Products and Functions in the preparation of their technology strategy ensuring appropriate challenge in establishing stretch but achievable targets aligned to the five-year plan.
- Work closely with the Office of the Chief Digital Officer to ensure demand and capacity needs are held and managed centrally to ensure effective coordination of technology teams.
- Be a Technology representative on Product boards or committee meetings.
- Support the leadership team in implementing action, articulate complex technology information in an easy-to-understand manner, without the use of complex Tech jargon.
- Ensure appropriate, forward looking decision support is provided to stakeholders.
- Stay informed of relevant industry and market intel for all products and jurisdictions to assess and report on current market trends and identifying opportunities that can be created.
- Be proactive in identifying areas for improvement and driving forward change and efficiencies.
- Develop and implement opportunities for operational efficiencies using analytical insight and work with the peers across the group on projects as required.
- Change Management & Adoption: ability to focus on the human side of change by building and delivering effective strategies for the adoption of new technology across the group. Working with business units to leverage and make best use of existing capabilities where appropriate.
- Management and mentoring of staff.

**Skills, knowledge, exper

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