Senior Onboarding Executive

2 weeks ago

Saint Helier, United Kingdom Flagstone Group LTD Full time

**Who is Flagstone International?**

Flagstone International is a Jersey based FinTech offering online cash deposits and FX services with in-flight plans to extend our current services. We are reinventing how individuals, and corporates/entities including Trusts and Captives manage, protect, and grow their cash. We are a diverse group of people, bound by a collaborative spirit, and shared purpose. Flagstone International is 100% owned by our parent Flagstone Group LTD which is a thriving, profitable business.

Each definition shares a common thread: our unique culture. It's our pride and joy. And our competitive advantage.

**A feel for our culture**:
To revolutionise the cash deposit and FX markets, we need to be at our best. But high performance takes more than talent - it takes a culture of kindness, respect, and growth.

That's why we are building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations, and be rewarded for it.

We may not change the world, but we _can _change the world of financial technology. All it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.

But enough about us. Let's talk about you.

**Does this sound like you?**

You're a Senior Onboarding Executive, ideally with 3+ years' experience in a fintech/financial service environment, who's excited to forge a new way to save.

**What you'll do**:
Your responsibilities will include contributing to the successful first line execution of Flagstone's customer onboarding process as well as implementing/maintaining efficient and operational technical tools, removing obstacles when they arise. You will also contribute to the implementation and management of the overall successful onboarding experience within Flagstone as well as managing customer and partner queries and resolving challenges across the team.

**What you'll bring**:

- Previous experience working as an Onboarding Executive within a Fintech/financial services environment.
- Working knowledge in AML/KYC - customer and enhanced due diligence, sanctions, PEP, adverse media, and Financial Crime related screening.
- Familiarity with background and identification screening tools such as Comply Advantage, World-Check, GBG or similar.
- ICA Qualification in AML/KYC or equivalent work experience.
- Strong communication and relationship management skills.
- Experience in managing bespoke high net worth relationships would be advantageous.
- Experience of utilising and optimising CRM/Workflow management systems would be advantageous.

**How we reward you**:
At Flagstone, we invest in your health, wealth, and professional development. Here's a selection of our benefits:

- Private healthcare
- Life insurance (four times your annual salary)
- Dental/optical care
- Matched pension contributions (5%)
- Income protection
- £1,000 annual learning bursary
- 25 days holiday (plus bank holidays)
- Remote working kit
- Employee share scheme
- Additional 3 days community and charity leave each year
- Quarterly half days for Wellness leave

**All are welcome.**

At Flagstone, we're assembling a diverse team that defies our industry's norms. Think this role could suit you? We encourage you to apply, no matter your background.

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