Telephony Contract Service Manager
2 weeks ago
We are looking for a Telephony Contract Service Manager to work within the public sector.
**Location**: Hybrid working
- London, Manchester, Peterborough, Liverpool or Durham
**About the role**: You will be responsible for engaging with Teleperformance to manage the contract performance and makes improvements to ensure performance adheres to service standards.
- Experience of monitoring/ managing contact centre performance
- Experience of reducing contract duration whilst optimising customer experience
- Knowledge of developing, implementing and utilising management information to monitor overall effectiveness and optimise end to end contact services.
- Experience of supplier/ contract management and negotiating
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Service Delivery Manager
3 weeks ago
London, United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Service Delivery Management Project Management application development Java Sitecore Application Maintenance Endeavour has a fantastic long-term contract opportunity for an experienced Service Delivery Manager to join a large, reputable client, based in London. The project will be focused on: Service delivery for software...
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ABS Operational Engineer
Found in: beBee S GB - 1 week ago
London, United Kingdom AMLIN Full timeNetwork and Telephony - Operational Engineer MS Amlin is embarking on a significant technology modernisation. This will result in an improved service and IT capability by the end of 2024 that will provide the foundation for delivery of MS Amlin's aspirational IT objectives and desired target state. The replacement of legacy infrastructure, hardware...
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Manager - Product Manager
1 week ago
London, United Kingdom Reed Professional Services Full timeStart Date: ASAP Inside IR35 £300-350 depending on experience Location: London, 2 days in office. Contract Duration: 6 Months (initially) We are seeking a Product Manager with a strong background in telephony services and agile product development. Utilise analytics and audience research to gain insights into user behaviour and product performance....
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Manager - Product Manager
Found in: Jooble UK C2 - 1 week ago
London, United Kingdom Reed Professional Services Full timeStart Date: ASAP Inside IR35 £300-350 depending on experience Location: London, 2 days in office. Contract Duration: 6 Months (initially) We are seeking a Product Manager with a strong background in telephony services and agile product development. Utilise analytics and audience research to gain insights into user behaviour and product performance....
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Configuration Manager
3 weeks ago
London, United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: ISTQB ITIL test environment JIRA Confluence Tempo Atlassian Documentum incident and problem management configuration management Release Management Are you a certified Configuration Manager looking for a new contract opportunity working in a fantastic team for a large European client? Proven experience in Test environment management where...
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Customer Services Officer
Found in: Talent UK 2A C2 - 1 week ago
London, United Kingdom Service Care Solutions Full timeJob Type: Customer Service AdvisorLocation: CamdenDuration: Temp OngoingHours: 36 Hours a week, Office basedSalary: £19.36 umbrella p/hKey Responsibilities: Delivering exceptional customer service across multiple core service areas, ensuring each interaction meets or exceeds expectations.Seamlessly transitioning between various customer service access...
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Contracts Manager
Found in: Talent UK 2 C2 - 4 days ago
London, United Kingdom UK Civil Service Full timeJob summaryAre you looking for a contract management role where you can make a real difference in the delivery of critical aviation services?Are you a self-driven and proactive individual who enjoys working in a dynamic environment?Can you build solid working relationships with internal and external stakeholders?If so, we are looking for a Contract Manager...
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Service Delivery Manager
3 weeks ago
London, United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Service Delivery Management Project Management application development Java Sitecore Application Maintenance Endeavour has a fantastic long-term contract opportunity for an experienced Service Delivery Manager to join a large, reputable client, based in London. The project will be focused on: Service delivery for software application...
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Product Manager
1 week ago
London, United Kingdom Reed Professional Services Full timeProduct Manager Start Date: ASAP Inside IR35 £300-350 depending on experience Location: London, 2 days in office. Contract Duration: 6 Months (initially) We are seeking a Product Manager with a strong background in telephony services and agile product development. The successful candidate will be responsible for implementing the product strategy for a...
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Product Manager
Found in: Talent UK 2A C2 - 1 week ago
London, United Kingdom Reed Professional Services Full timeProduct ManagerStart Date: ASAP Inside IR35 £300-350 depending on experienceLocation: London, 2 days in office.Contract Duration: 6 Months (initially)We are seeking a Product Manager with a strong background in telephony services and agile product development. The successful candidate will be responsible for implementing the product strategy for a segment...
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Product Manager
Found in: Jooble UK C2 - 1 week ago
London, United Kingdom Reed Professional Services Full timeProduct Manager Start Date: ASAP Inside IR35 £300-350 depending on experience Location: London, 2 days in office. Contract Duration: 6 Months (initially) We are seeking a Product Manager with a strong background in telephony services and agile product development. The successful candidate will be responsible for implementing the product strategy for a...
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Product Manager
Found in: Appcast Linkedin GBL C2 - 1 week ago
London Area, United Kingdom Reed Professional Services Full timeProduct ManagerStart Date: ASAP Inside IR35 £300-350 depending on experienceLocation: London, 2 days in office.Contract Duration: 6 Months (initially)We are seeking a Product Manager with a strong background in telephony services and agile product development. The successful candidate will be responsible for implementing the product strategy for a segment...
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Product Manager
Found in: Appcast UK C C2 - 1 week ago
London Area, United Kingdom Reed Professional Services Full timeProduct ManagerStart Date: ASAP Inside IR35 £300-350 depending on experienceLocation: London, 2 days in office.Contract Duration: 6 Months (initially)We are seeking a Product Manager with a strong background in telephony services and agile product development. The successful candidate will be responsible for implementing the product strategy for a segment...
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Product Manager
Found in: Whatjobs ES C2 - 1 week ago
London Area, United Kingdom Reed Professional Services Full timeProduct Manager Start Date: ASAP Inside IR35 £300-350 depending on experience Location: London, 2 days in office. Contract Duration: 6 Months (initially) We are seeking a Product Manager with a strong background in telephony services and agile product development. The successful candidate will be responsible for implementing the product strategy for a...
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Product Manager
Found in: Appcast UK C2 - 1 week ago
London Area, United Kingdom Reed Professional Services Full timeProduct ManagerStart Date: ASAP Inside IR35 £300-350 depending on experienceLocation: London, 2 days in office.Contract Duration: 6 Months (initially)We are seeking a Product Manager with a strong background in telephony services and agile product development. The successful candidate will be responsible for implementing the product strategy for a segment...
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Customer Service Officer
6 days ago
London, United Kingdom Akton Recruitment Full timeCamden £17 Per Hour Main Responsibilities Provide first line advice, referrals and completion of payments and resolution of queries for customers across a wide range of service areas with primary attention to achieving a positive and personalised customer experience. As part of a team, take responsibility for front line delivery of advice on multiple...
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Service Desk Analyst
3 days ago
London, United Kingdom Tria Recruitment Full time**Service Desk Analyst / 1st and 2nd Line Support / IT Technician** **London (3 days a week onsite)** **£200 - £240 a day Inside IR35** **3 Month contract** Are you an IT Technician / Service Desk Analyst who wants to join a long-standing Global organisation on a 3 month contract supporting 900+ users? The primary functions of the IT Support role will...
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Senior Service Delivery Manager
3 weeks ago
London, United Kingdom ECS Resource Group Full timeService Delivery Manager Location: Mainly remote with occasion travel to London required. Permanent I have an exciting Service Delivery Manager opportunity with one of the country’s leading independent communications companies. Our client is a dynamic and client focused managed service provider who specialise in communications and networking for a...
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Service Desk Analyst
5 days ago
London, United Kingdom Tria Recruitment Full time**Service Desk Analyst / 1st and 2nd Line Support / IT Technician** **London (3 days a week onsite)** **£200 - £240 a day Inside IR35** **3 Month contract** Are you an IT Technician / Service Desk Analyst who wants to join a long-standing Global organisation on a 3 month contract supporting 900+ users? The primary functions of the IT Support role will...
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Temporary Customer Services Officer
3 weeks ago
London, United Kingdom AKTON Resourcing Ltd Full timeCustomer Service Officer Camden 21/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Service Officer in the Camden area. 3 - 6 months contract. JOB PURPOSE To represent the Council by providing the first point of contact with customers, providing advice and applying sound...