Accounts Administrator

2 months ago


Maidstone, United Kingdom Demant Full time

Accounts Administrator- This role is primarily to process Oneplan payments, Direct Debit collections and provide exceptional customer service.- (Oneplan is our customer care scheme, exclusive to Hidden Hearing Customers. It is designed to protect hearing aids against loss, theft and damage)- We are looking for someone who is pro-active and eager to build a career within an accounts team.- This role will require a basic DBS check- Responsibilities**Your Role Will Involve**
- Processing Oneplan agreements
- Reviewing and colleting Direct Debits on a weekly basis
- Action Bacs notices and Direct Debit changes
- Oneplan queries - liaise with internal colleagues
- Assist with Bank Reconciliation
- Assist purchase ledger when required
- Resolving queries and improving efficiency of processes
- Adhoc accounting tasks
- About You- The role will often include high volumes of work which will require a calm and organised approach to prioritise appropriately. In addition, you will also need the drive and ability to complete tasks on time ensuring high level accuracy and excellent communication skills.- Excellent numeracy skills
- Good processing speed
- A working knowledge of Excel
- Good communication skills and an ability to communicate by various methods and to choose the most appropriate method for each situation
- Attention to detail
- An interest in exploring and resolving issues
- Friendly and assertive
- A desire to work as part of a team, collaborating and liaising with colleagues
- An ability to demonstrate Hidden Hearings Values (trust, team player, innovative and ‘can do’ attitude)
- INDHP



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