Agency Administrator

3 days ago

Chandlers Ford, United Kingdom Ageas Full time

**Job Title**: Agency Administrator
**Contract Type**:Up to15mth Secondment
**FTE Salary**:Up to £25,500.00 benchmark, dependent on experience
**Location**:Eastleigh
**Work Level: WL2**
***
**Agency Administrator**: An opportunity has become available to join our Finance department in Eastleigh as an Agency Administrator to support our business operation.

The Agency database is our central business record system and the Agency Administrator will play a pivotal role in the department as they will be responsible for handling queries from customers, both internal and external and ensuring that the Company’s Agency Record System is accurately maintained to the highest standard. Records must be kept secure and compliant at all times.**Main Responsibilities as Agency Administrator**:

- To maintain records on Agents with bespoke contract Endorsements, including the creation of new Endorsements in consultation with the Controller, where necessary
- To assist with and/or own bespoke projects as required, including month end tasks and ad hoc support to Credit Risk reporting. All projects to be completed in a timely and accurate manner
- To undertake financial reviews (including use of a CreditSafe credit reference agency facility) of existing agency arrangements as and when required in relation to certain changes i.e. Change of Directorship
- TCF. To ensure that fair treatment of customers is at the forefront of all day to day operational activities, and that prompt action is taken to ensure compliance
- To add new records and maintain existing records within the risk reporting tool (REG)

**Skills and experience you need as Agency Administrator**
- Positive and flexible approach, ability to multi task
- Good communication and customer service skills, written and spoken (ability to be diplomatic, understanding and firm with both internal and external customers)
- Good keyboard and numerical skills in order to produce and interpret Agency statistical information
- Working competency of Excel & Word packages (including formatting and data manipulation)
- Understanding of the AIL Agency record system (iSeries) and our Terms of Business Agreement
- Understanding of FCA regulations regarding banking, money handling and ‘Approved Persons’ guidelines
- Basic understanding of statutory financial information, credit checking facilities
- Familiarity with AIL Counterparty Default Risk Policy and Credit Policy

**Here are some of the benefits you can enjoy within the Agency Administrator role based in Eastleigh**:
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, **Top Employer** status in the UK.

**Supporting your Health** - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness.

**Supporting your Wealth** - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

**Supporting you at Work** - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

**Benefits for Them** - Partner Life Assurance and Critical Illness cover

**Getting Around** - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover

**Get some Tech** - Deals on various gadgets including Wearables, Tablets and Laptops.

**Supporting you back to work** - Return to work programme after maternity leave

**About Ageas**:
We’re one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the **_Race at Work Charter_** and **_Women in Finance Charter_**, a **_Stonewall_** diversity champion and a **_Disability Confident Employer_** (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing **flexible working, including full-time, part-time or job share** arrangements.
To find out more about Ageas, see About Us.

**Want to be part of a Winning Team? Come and join Ageas.

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