Administrator

5 months ago

Pontefract, United Kingdom CLD Recruitment Full time

My client, an established company based in Wakefield are recruiting an Administrator to join their Sales Progression team. You will assist the smooth flow of Sales Progression by ensuring new client files are created and accurately imputed on the system. Your focus will be to ensure that all required data is captured in line with legal and process requirements needed to enable Sales Progressors to efficiently work on the case without any delays due to missing information. You will liaise with new clients, supporting them with the initial legal process and effectively managing their expectations and familiarising them with the upcoming process.

The role
- Adhere to the company workflow processes
- Maintain high standards of accuracy and professionalism at all times
- Ensure all tasks are managed within agreed Service Levels and timescales
- Order relevant property searches on purchase files
- Opening new cases on receipt of memo of sale
- Conducting transaction chain checks
- Managing files where no sale has yet been agreed to ensure clients complete all necessary pre contract tasks enabling a sale to proceed as soon as its agreed
- Ensure all relevant feedback relating to cases that are abandoned or do not proceed is captured in the ASAP systems
- Take telephone payments from clients
- Effectively develop relationships with referring partners
- Assisting the sales progression teams where required once all administration tasks have been completed.
- Attend training sessions as and when required

The person
- Love working as part of a small team
- You have a lively, enthusiastic attitude and personality
- Experience in customer service
- Excellent communication skills and professional telephone manner
- Exceptional attention to detail in all tasks
- Strong customer service focus
- Self-motivated and ability to use initiative
- Computer literate
- Ability to multi-task, diarise and prioritise tasks

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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