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Underwriting Assistant

5 months ago

Belfast, United Kingdom Zurich Insurance Full time

**Location: Flexible/Hybrid**

**The opportunity**:
Are you looking to put your highly valued skills into practice? Do you want to play a part in the success of our Regional Marine business? If you share our passion for teamwork and customer service, this role could be for you This is an exciting opportunity to join our Commercial Insurance, Regional Marine team,.

We are looking for an Underwriting Assistant to join a team of Underwriters and Senior Underwriters, where you will be given the training to help the Underwriting team provide excellent customer service. You will be responsible for providing support to the Underwriters, contributing to the achievement of the overall strategic plan. As Underwriting Assistant, you will provide administrative assistance to our Regional Marine team. You'll also have the opportunity to review our processes and suggest improvements

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

**What will you be doing?**

As the Underwriting Assistant you will have a wide variety of administrative duties. Some of your responsibilities will include:

- Support delivery and enhance productivity of general underwriting operations.
- Maintain agreed input to management reports and provide updates as required.
- Processing policies, endorsements and liaise with Underwriting support teams.
- Develop and update reference material
- Reducing re-work & creating efficiencies where possible.
- Promptly handle and positively resolve non underwriting enquiries from brokers, and colleagues.
- Meet agreed performance measures: including high quality and timely data input to systems.
- Achieve targets to maintain productivity, quality and service standards.
- Ensure that accurate records are maintained and the prompt production of quality documentation, in accordance with guidelines.
- Assist and support co-workers who maintain relationships with customers.

**What are we looking for?**
- High level of accuracy and an eye for detail.
- Ability to prioritise, organise and plan workloads to meet objectives.
- Strong interpersonal skills regarding internal and external interaction.
- Have a proactive approach.
- Make suggestions to improve procedures.
- Demonstrate commitment to corporate values.
- Take action to manage own personal development.
- Effective numerical, verbal and written communication skills.
- It would be great if you had Marine and/or Freight experience but don't worry if you don't as we will be able to support you.

**Who we are**:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

**Our Culture**:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the