Project Coordinator

3 weeks ago

Leeds, United Kingdom School Jotter Full time

**Job Advert**:
**About School Jotter**: School Jotter is a leading provider of educational technology solutions, specialising in website and mobile app development for schools. Our mission is to empower schools with user-friendly, innovative digital tools that enhance communication, learning, and administration.

**Role Overview**: We are looking for a dedicated Delivery Technician to join our dynamic team. This role is crucial in delivering top-notch website and mobile app solutions to our clients, from project kickoff through to consultation, content migration, user management setup, approval sign off, go-live, and training. As a Delivery Technician, you will ensure that our products not only meet but exceed our clients’ expectations with a customer-centric approach.

**Key Responsibilities**:

- Lead the project delivery process for website and mobile app development, ensuring timely and quality delivery from start to finish.
- Collaborate closely with clients to understand their needs and requirements, offering consultative support and guidance throughout the project lifecycle.
- Manage content migration and user management setup, ensuring a seamless transition to new platforms.
- Facilitate the approval and sign-off process, ensuring all client specifications are met to the highest standard.
- Coordinate the go-live process, ensuring a smooth launch of websites and mobile apps.
- Deliver comprehensive training sessions to clients, ensuring they are fully equipped to utilize our platforms effectively.
- Maintain a customer-centric approach throughout all stages of project delivery, ensuring exceptional client satisfaction.

**Requirements**:

- Proven experience in project delivery, preferably within the technology or educational sector.
- Strong technical proficiency, with an ability to understand and communicate complex technical concepts to non-technical stakeholders.
- Exceptional interpersonal and communication skills, with a focus on consultative and client-centric approaches.
- Demonstrated ability to manage multiple projects simultaneously, with a keen attention to detail and a commitment to meeting tight deadlines.
- A team player with a positive attitude and a commitment to continuous improvement.
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.

**What We Offer**:

- A competitive salary and benefits package.
- Opportunities for professional growth and development within a supportive and innovative environment.
- The chance to make a significant impact in the education sector by delivering cutting-edge digital solutions to schools.

**About the Role**:
For the Project Coordinator role at School Jotter, strong Information Technology (IT) skills are not just preferred; they are essential. In a world where digital presence is a critical aspect of education, the ability to navigate, manage, and deliver sophisticated website and mobile app solutions stands as a fundamental requirement. This role demands a solid foundation in IT, including but not limited to, a deep understanding of web technologies, mobile platforms, content management systems, and user experience principles.

Furthermore, this role is ideally suited for individuals who are not only adept in the technical realm but are also happy and confident in engaging with clients through phone calls or video calls. The nature of our work often requires detailed consultations, project updates, troubleshooting sessions, and training — all of which may be conducted remotely. As such, comfort and effectiveness in virtual communication platforms are indispensable traits.

Any experience with web technologies and digital skills will be considered a significant advantage. This includes familiarity with HTML, CSS, JavaScript, content management systems (e.g., WordPress, Drupal), and understanding of the principles of SEO, accessibility, and responsive design. Such skills allow for a more profound contribution to projects and the ability to anticipate and solve challenges proactively.

**Our Values**

For the Delivery Technician position at School Jotter, we’re on the hunt for individuals who are not just skilled but also embody curiosity, proactiveness, and a vibrant spirit. We value team members who bring fun and flexibility to their work, understanding that innovation and creativity thrive in environments where one is free to explore and question.

**Curiosity and Proactiveness**: We believe that curiosity is the engine of achievement. Hence, we seek individuals who are eager to learn and constantly seek ways to improve both our products and their own skill sets. A proactive attitude is crucial; we want team members who anticipate needs, suggest solutions, and take initiative to start projects or solve problems without waiting for directives.

**Fun and Flexibility**: At School Jotter, we know that the best work comes from a place of passion and enjoyment. We’re looking for people who can

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