Ps Project Administrator

6 months ago

Newcastle upon Tyne, United Kingdom U.S. Bank National Association Full time

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

**GENERAL SUMMARY**:
Building out our **Professional Services** capabilities within the Product Group at Elavon, a vacancy has been created for a new role within the Implementation team. Reporting to the Head of Implementation, the **Project Administrator** will assist with the oversight of Professional Services by assisting with reporting and data maintenance as well as providing support to the Project Managers in the Implementation team by attending meetings, creating and updating project documentation and scheduling meetings. It is expected that over time the Project Administrator will be able to develop the skills and experience necessary to become a Project Manager, focusing initially on Small and Medium Business (SMB) project delivery for terminal deployments and boarding.

**You should demonstrate some of the following**:

- Proficient in Microsoft Office suite of tools.
- Interest in Project Management.
- Delivers tasks on time, to expectation.
- Proactive and takes ownership.
- Enjoys finding ways to reduce the time recurring tasks.
- Curious, looks to drive for changes and improvements.
- Is comfortable managing many separate pieces of work in parallel.
- Forms strong and long-lasting relationships.
- Oral communication skills (understands the value of listening, qualifying, replaying).
- Written communication skills (documents concisely with clarity).
- Interpersonal skills (happy to speak up and contribute).
- Facilitation skills (make sense of broad requirements).
- Organisational skills (able to prioritise effectively).
- Collaboration (develops a one team mentality).
- Appreciation for project management methodologies (waterfall, PMP, Prince2).
- Appreciation for Agile.

**Delivery in this role includes being responsible or accountable for**:

- Prioritising requirements from internal and external stakeholders.
- Attend and document meetings and record actions and owners.
- Agreeing timelines and plan work.
- Create reports and provide reporting to an agreed schedule.
- Updating project documentation.
- Deliver multiple pieces of work in parallel, managing competing priorities and demands.
- Support the team audit process.
- Other administrative duties as assigned.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

**Benefits**:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

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