Mash Contact Officer

4 days ago


Catford, United Kingdom Reed Business Support Full time

**My client, a South East London local authority, seek an experienced safeguarding officer to start this ongoing temp booking asap.**

**Main Purpose of the job**:
To work as part of a Multi-Agency Safeguarding Hub (MASH) which deals with referrals from professionals and members of the public who have concerns about a child’s welfare and safety.

To work as part of the MASH and be responsible for supporting social care staff and partners in providing an effective screening, triage and advice service to Lewisham children in need and their families.

To receive all referrals into the MASH, create contacts and assign these to the appropriate MASH team member.

To complete routine and more complex administrative tasks within the MASH, providing efficient business and administration support to the MASH and partners.

**Summary of Responsibilities and Personal Duties**:

- To support the MASH by attending team meetings, MASH meetings and taking minutes as required.
- To screen all referrals to confirm whether parental consent has been obtained and, if not, notify the referrer that the referral will not be accepted without consent or consult with the duty Advanced Practitioner (AP) or Team Manager (TM) for confirmationof whether a contact should be created.
- To create accurate records for children and their families ensuring basic details including names, addresses, contact number, gender, ethnicity, religion, source of referral, parental consent to referral, are recorded.
- To be able to identify calls of a child protection/child in need nature and re-direct those calls to the duty social worker. This may involve alerting the Duty AP or Team Manager promptly when referrals requiring an urgent response are received.

Immediate start

Ongoing temp booking

£20.96 UMB LTD / £16.96 PAYE per hour



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