Senior Customer Resolutions Officer

My client, a southeast London local authority, seek an experienced Customer Information Officer to start this ongoing temp booking asap. The role: - T**o investigate and resolve Freedom of Information Requests (FOI’s), Environmental Information Regulation requests (EIR’s), Subject Access Requests (SAR’s) and Disclosure requests, working with services...

**Job Title: Complaints Officer** **Locations: Catford SE6, hybrid working** **Contract Type**:3 months temp initially** **Work Pattern: Monday-Friday 36 hours per week** **Start Date**:ASAP** **_Job role - _** The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and...

My client, a South East London Local Authority, seek an experienced Customer Service Advisor to start immediately. **Main Purpose of the job**: - To effectively support customers in using a number of Council services, predominantly through the promotion of online and other self-service methods, either via telephony or the face to face Digital Zone as...

About the RoleWe are seeking a skilled Complaints Resolution Specialist to join our team at Daniel Owen Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Investigate and respond to complaints within statutory timescalesLiaise...

The Senior Complaints Officer plays a vital role within the organisation, providing a key point of contact for complainants and stakeholders. The post holder reports to the Complaints Manager They will work closely with the Director of Public Realm within LB Lewisham, and will develop good working relationships with complainants, providing them with clear...

Our Customer Service Officers deliver an effective and efficient management and processing of telephone and written queries (and related administration tasks) regarding Local Authority Waste Management. They ensure that NSL delivers an excellent level ofservice. What you'll be doing: - Answering incoming calls from customers, responding to general waste...

My client, a Southeast London local authority seek a Senior Advice and Information Office for an ongoing temp booking starting asap. **Main Purpose of the job**: **To effectively respond, triage and coordinate enquiries received within Adult Social Care**. To progress urgent calls and contacts to the relevant teams. To gather and record information required...

Job Title: Resident Liaison Officer (Freelance) Location: Catford, London Project: Residential About the Role: My client are seeking a proactive Resident Liaison Officer to join a leading construction company on a residential project in Catford. This is a freelance role, offering the opportunity to work with a reputable contractor on an exciting...

Job Title: Resident Liaison Officer (Freelance) Location: Catford, London Project: Residential About the Role: My client are seeking a proactive Resident Liaison Officer to join a leading construction company on a residential project in Catford. This is a freelance role, offering the opportunity to work with a reputable contractor on an exciting...

Job DescriptionWe are looking for a highly organized and detail-oriented Customer Service Liaison Officer to join our team at Daniel Owen Ltd. As a key point of contact for our customers, you will be responsible for responding to complaints and ensuring that they are resolved in a timely and professional manner.Key Responsibilities:Handle Stage 2 complaint...

Job Title 12 month Maternity cover - **Senior Admissions and Appeals Officer** - Secondary Phase An, exciting and challenging opportunity has arisen in Lewisham’s School Admissions and Appeals Team. The role of Senior Admissions and Appeals Officer - Secondary Phase will coordinate the secondary planned and in year admissions rounds to school. **If you...

**Senior Business Support Officer - Catford (Temp Vacancy)** **Umbrella Pay Rate:£18.00ph** **Full-Time (37 hours)** **Job Purpose**: To provide customer-focused, efficient and effective administrative and clerical support to the Children’s Social Care workforce, including project support where required. To deliver a wide range of both routine and more...

My client, a South East London Local Authority,are looking for an experienced Senior Advice and Information Officer to work in the Fast paced front door service within Adult Social Care.Duties will include receiving and assessing referrals, distributionof work and mentoring junior staff. You will be the first point of contact for the public. Immediate...

**Homelessness Prevention & Assessment Officer - Catford (Temp Vacancy)** **Umbrella Rate:£21.00ph** **Full-Time (37 hours)** **Job Purpose**: - To provide a comprehensive high quality homeless prevention, support and advice service to all households who are homeless or threatened with homelessness. - To provide an assessment service to customers...

**EXPERIENCED LETTINGSNEGOTIATOR WANTED FOR INDEPENDENT ESTATE AGENCY** **AN OPPORTUNITY TO WORK FOR A WELL ESTABLISHED COMPANY.** **BASIC £21-23,000 DOE £30-35,000 OTE** Are you looking for a new opportunity as a **SENIORLETTINGS NEGOTIATOR?**My client is looking for a highly motivated and driven **Senior Lettings Negotiator** to join their dynamic and...

**Job Description: Secondary School Attendance Officer** **Location**: Catford, London **Position Type**: Full-Time, Temporary to Permanent **Working Hours**: 8:30 AM - 4:30 PM **Role Overview**: As a Secondary School Attendance Officer, you will play a crucial role in promoting regular attendance among our students. Your primary responsibility will be...

The Customer Service Centre handles customer enquiries for the following services: Corporate Switchboard, Envirocall, Housing, Planning, Registration Services, Highways Licensing, Electoral Services, Council social media (Twitter), BSL calls, Digital Zone This will be a hybrid role. Immediate start - 6 month booking with view to becoming permanent Full...

My client, a South East London Local Authority, seek an experienced Administrator to support within their Social Care remit asap! Main Purpose Of The Job: To provide customer-focused, efficient and effective administrative and clerical support to the Children’s Social Care workforce, including project support where required. To deliver a wide range of...

My client, a South East London Local Authority, seek an experienced Administrator to support within their Social Care remit asap! Main Purpose Of The Job: To provide customer-focused, efficient and effective administrative and clerical support to the Children’s Social Care workforce, including project support where required. To deliver a wide range of...

My client, a South East London Local Authority, seek an experienced Conservation officer to support senior conservation officer in advising through the development management process on all matters relating to conservation and support in proactive conservationwork such as Conservation Area appraisals etc. **Main Purpose of the Job** To contribute to the...