Debt Collections Officer

5 months ago

Trafford, United Kingdom The Growth Company Full time

The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments.

**GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive, providing a fresh, ethical approach to supporting SMEs. Through its alternative finance products, GC Business Finance has supported over 30,000 growing business, unable to obtain funding through a mainstream lender such as a high street bank, to achieve their goals.

**Office base is Trafford, but role will be mainly remote
- 1-2 days in the office per week**

**Key Responsibilities**
- Negotiating Repayment Plans for Customers experiencing genuine financial difficulties.
- Achieve weekly targets for Early Arrears Management from customers to meet contractual targets.
- Prepare performance management Information for the Early Arrears Management Manager to monitor performance.
- Maintain the loan management system to ensure client information is correct and up to date in accordance with data protection rules.
- Record customer contacts and agreements factually at every stage of the collections process to support business reporting to contract providers.
- Liaising with all Third Parties authorized to act on the Customers behalf.
- Ensure all responsibilities under Treating Customer Fairly are met.

**About you**
- Have an understanding and/ or experience of financial process.
- Being able to show empathy on all calls.
- Think logical in different scenarios.

**Skills Required**:

- 1 year debt management.
- Credit Control and arrears experience.
- Account and CRM database management.
- Numerical and communication skills - “Communicate with impact and empathy”.
- Ability to work in a team environment.
- Excellent planning and organisation skills.
- IT skills and a working knowledge of Excel spreadsheets and computerised management systems.
- Diary management.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

**Job Types**: Full-time, Permanent

Pay: Up to £27,000.00 per year

**Benefits**:

- Cycle to work scheme
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Debt collection: 1 year (required)

Work Location: In person

Reference ID: 4051

  • Debt Collection Advisor

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Collections Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Collections Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Collections Advisor

    5 months ago

    Trafford, United Kingdom BES Utilities Full time

    Are you experienced negotiator with Debt Recovery or Collections experience? Do you have excellent communication skills? This is not a typical desk-based collections role, we are offering the opportunity to own the whole end to end collections process. We’re searching for confident, driven, dynamic and experienced collectors to join our Collections teams...

  • B2b Collections Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • B2b Collections Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Head of Collections Management

    2 weeks ago

    Trafford, Greater Manchester, United Kingdom MERJE Full time €90,000

    Head of Collections Crewe - Full time in office £MERJE is seeking a dynamic Head of Collections for a leading company in the Payments Solutions sector. This key role offers significant growth opportunities, overseeing collections and debt recovery across UK, Ireland, and Europe. The ideal candidate will have extensive experience in collections,...

  • Debt Collector

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Head of Collections

    2 weeks ago

    Trafford, Greater Manchester, United Kingdom MERJE Full time €90,000

    Head of Collections Crewe - Full time in office £90,000 MERJE is seeking a dynamic Head of Collections for a leading company in the Payments Solutions sector. This key role offers significant growth opportunities, overseeing collections and debt recovery across UK, Ireland, and Europe. The ideal candidate will have extensive experience in collections,...

  • Collections Advisor

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Income Officer

    4 months ago

    Trafford, United Kingdom Page Personnel Full time

    A permanent, full time Income (Accounts Receivable) Officer role; - Offering a starting salary of £24,000 per annum plus great benefits; **About Our Client**: Our client is a leading provider of education and skills services around the South Manchester area, that are driven to increase local and regional productivity. The key responsibilities of the Income...

  • Early Arrears Management Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • B2b Collections Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • B2b Collections Officer

    4 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • B2b Collections Officer

    4 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Arrears Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Arrears Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Early Arrears Management Officer

    5 months ago

    Trafford, United Kingdom The Growth Company Full time

    The Growth Company’s (GC) Business Finance Solutions team have an exciting new opportunity for a Collections Officer who will manage the portfolio of Start Up Loan clients who have defaulted on their loan repayments. **GC Business Finance** is a not-for-profit lender that specialises in simple, hassle-free loans to help business start, grow and thrive,...

  • Senior Financial Collections Specialist

    4 days ago

    Trafford Park, United Kingdom SF Recruitment Full time

    We are seeking an experienced Senior Financial Collections Specialist to join our team in Trafford Park. As a Credit Controller, you will be responsible for proactively chasing debt and maintaining a clean ledger. Your duties may include contacting customers via telephone and email, releasing orders, reconciling accounts, advancing accounts to legal stage if...

  • Senior Credit Controller

    5 months ago

    Trafford, United Kingdom Walters People Full time

    Global Service Provider based in Trafford Park requires a credit controller to join a successful team (hybrid, 3 days in the office per week and 2 days st home) As a credit controller you will be expected to manage a portfolio of client accounts to ensure the prompt and efficient collection of outstanding invoices in line with the team targets for reduction...