Witness Care Officer

4 weeks ago


Pontypool, United Kingdom Gwent Police Full time

**Force***

Gwent Police

**Role Type***

Police Staff

**Business Area***

Custody Criminal Justice & Data Management

**Department***

Victims Hub

**Location***

Pontypool Police Station

**Grade***

SC4

**Salary***

£24,921 - £27,351

**Part/Full Time***

Full Time

**Hours per Week***

37

**Type of Contract***

Permanent

**Level of Welsh language ability required?***

1

**Closing Date***

23/05/2024, 13:00

**Job Advert Description***

Are you an empathetic and caring individual looking for a career in supporting victims and witnesses of crime? Our Victim Services Department are recruiting Victim and Witness Care officers to help guide those affected by crime through their criminal justice journey. The role is hybrid and offers excellent learning opportunities for those who want to progress in this area of work and policing.

As a Witness Care Officer, you will contact victims and witnesses in accordance with the Witness Care Framework and maintain contact at each key stage of the Criminal Justice process.

Witness Care Officers offer a client focused service, providing information, advice, practical assistance and will act as a liaison to victims and witnesses, the courts, Crown Prosecution Service and other agencies.

Please state the title of the area you are evidencing and provide the evidence in the following box. To add the next area, select add another instance for each area that is required as stated on the person specification.

**INTERNAL CANDIDATES: Please note that we are unable to progress you to shortlisting unless we have received your Line Manager Approval form. Please submit this in line with the closing date. Thank you.**

**What are our benefits**

Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:

- Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
- Employee Assistance programme and a range of wellbeing support programmes
- Free access to on-site gyms
- Discounts from various retailers via the Blue Light Scheme and Vectis Card
- Cycle to Work Scheme
- Hybrid/Agile working (role dependant)
- Flexible working opportunities
- Local government pension scheme
- Range of support networks
- Generous maternity/paternity and adoption leave entitlements
- Generous sick pay provisions
- Option to become a member of UNISON, the public service union
- To enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities. _


  • Witness Care Officer

    4 weeks ago


    Pontypool, United Kingdom Gwent Police Full time

    **Force*** Gwent Police **Role Type*** Police Staff **Business Area*** Custody Criminal Justice & Data Management **Department*** Victims Hub **Location*** Pontypool Police Station **Grade*** SC4 **Salary*** £24,921 - £27,351 pro rata **Part/Full Time*** Part Time **Hours per Week*** Other **Hours per week - Other*** 22 Hours and 12...

  • Witness Care Officer

    4 weeks ago


    Pontypool, United Kingdom Gwent Police Full time

    **Force*** **1** *** Gwent Police **Role Type*** **1** *** Police Staff **Business Area*** **1** *** Custody Criminal Justice & Data Management **Department*** **1** *** Victims Hub **Location*** **1** *** Pontypool Police Station **Grade*** **1** *** SC4 **Salary*** **1** *** £24,921 - £27,351 **Part/Full...

  • Victim Care Officer

    2 months ago


    Pontypool, United Kingdom Gwent Police Full time

    **Force*** Gwent Police **Role Type*** Police Staff **Business Area*** Custody Criminal Justice & Data Management **Department*** Victims Hub **Location*** Pontypool Police Station **Grade*** SC4 **Salary*** £24,921 - £27,351 **Part/Full Time*** Full Time **Hours per Week*** 37 **Type of Contract*** Fixed Term **Time Commitment Duration...

  • Senior Finance Officer

    2 months ago


    Pontypool, United Kingdom The Care Collective Full time

    We are passionate about supporting unpaid carers, the people who assist family members or friends with personal care, medical or healthcare, daily tasks or to stay safe. With around 145 colleagues and a £3m+ turnover, we are one of the largest charities in Wales. As a collective, we change unpaid carers lives by delivering a wide range of services,...


  • Pontypool, United Kingdom The Care Collective Full time

    We are passionate about supporting unpaid carers, the people who assist family members or friends with personal care, medical or healthcare, daily tasks or to stay safe. With around 145 colleagues and a £3m+ turnover, we are one of the largest charities in Wales. As a collective, we change unpaid carers lives by delivering a wide range of services,...

  • Victim Services

    2 weeks ago


    Pontypool, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Victim Services & Engagement officer join the Victim Support team in Gwent, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and...


  • Pontypool, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?...


  • Pontypool, United Kingdom Care & Repair Monmouthshire and Torfaen Full time

    **Role specification**: Agency: Care & Repair Monmouthshire and Torfaen Location: Pontypool **Salary**: £30,450 Hours: 35 hours per week Closing date: 14/03/2024 **About the role**: The Home Energy Officer (HEO) role is one of twelve across Wales, based at and line managed locally in every Care & Repair Agency, co-ordinated centrally by the Project...

  • Home Energy Officer

    2 weeks ago


    Pontypool, United Kingdom Orange Recruitment Full time

    Care & Repair Monmouthshire and Torfaen are recruiting a Home Energy Officer. **Job Title: Home Energy Officer, Older Not Colder (Two vacancies)** **Location**: Care & Repair Monmouthshire and Torfaen (Mamhilad Park Estate Pontypool). Hybrid Working in place. **Contract**:Two years fixed term. **Salary**: £30,450 per annum **Closing date**:Thursday...

  • Initial Support Agent

    3 weeks ago


    Pontypool, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can...

  • Administrator

    6 days ago


    Pontypool, United Kingdom Care & Repair Monmouthshire and Torfaen Full time

    **Job Title**: Administrator **Responsible to**:Care & Repair Senior Office Co-ordinator / Care & Repair Chief Officer. **Purpose**:To assist the Care & Repair Chief Officer to provide a cost effective, responsive client focussed and quality Agency service to older and disabled people. (Agency means the team providing Care and Repair advisory and...


  • Pontypool, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen for a Programme Support Officer within the Health Boards Informatics Division - Projects & Programmes, Aneurin Bevan University Health Board (ABUHB). ABUHB is an integrated, progressive and ambitious teaching and research organisation who are in the midst of delivering a major Programme of change to transform healthcare...


  • Pontypool, United Kingdom Watkins and Walker Ltd Full time

    Office Administrator Assistant The role is to support the Office Manager in the running of the company. **Responsibilities**: - Perform general clerical duties, including data entry, photocopying, and filing. - Answer phone calls and direct them to the appropriate staff members. - Greet visitors and provide them with necessary information or assistance. -...


  • Pontypool, United Kingdom The Care Collective Full time

    **Job Title **Recruitment Resourcer, Temporary for 6 months **Department **Corporate Services **Location **County Hospital in Pontypool NP4 5YA **Hours** 18.5 **Salary** £22,000 - £24,000 per annum (pro rata) DOE **About Us** We are passionate about supporting unpaid carers, the people who assist family members or friends with personal care, medical...


  • Pontypool, United Kingdom NHS Wales Shared Services Partnership Full time

    Job summary This is an opportunity to join the Business Support team within NWSSP - Primary Care Services, a team who provide support to both primary care contractors across Wales and internal staff. This post holder will be one of a team of four Administrative Support Officers providing administration support to senior managers within NWSSP -...

  • Charity Trustee

    4 weeks ago


    Pontypool, United Kingdom The Care Collective Full time

    We are seeking trustees to help us transform how care and support in the home is provided in South Wales. **About Us**: At The Care Collective, unpaid carers are at the heart of a collective effort in helping family members and friends when they need support with care, essential daily tasks, or to stay safe. We have been championing and working with unpaid...

  • Payments Officer

    2 weeks ago


    Pontypool, United Kingdom NHS Wales Shared Services Partnership Full time

    An opportunity has arisen within Transactional Services, Payments Section in the Pontypool Office of NWSSP PCS for a Payments Officer. Applicants should be self-motivated and flexible in their approach to work and must be able to meet tight deadlines while adhering to strict policies and procedures. The successful applicant will need to be PC literate and...


  • Pontypool, United Kingdom GC Windows Ltd Full time

    We have an exciting opportunity for an experienced Customer Care Co-ordinator to join an established team within a solid UPVC Window and Doors Manufacturing and Installation company. We have a strong placement within the Newbuild Construction industry, handling requests from Site Managers, Customer Care departments and homeowners alike. The role is based in...


  • Pontypool, United Kingdom GC Windows Ltd Full time

    We have an exciting opportunity for an experienced Customer Care Co-ordinator to join an established team within a solid UPVC Window and Doors Manufacturing and Installation company. We have a strong placement within the Newbuild Construction industry, handling requests from Site Managers, Customer Care departments and homeowners alike. The role is based in...


  • Pontypool, United Kingdom Aneurin Bevan University Health Board Full time

    We are looking for an enthusiastic and self-motivated individual to join the Account Receivable team on a full time permanent basis as Accounts Receivable Officer, based in Mamhilad, Pontypool. A key function of Corporate Finance, the team is responsible for managing all income due to the health board by issuing invoices to organisations and individuals and...