Customer Service and Information Officer

2 months ago


Birmingham, United Kingdom General Dental Council Full time

If you thrive in a fast-paced environment and have a natural ability to explain complex information easily, we would love to hear from you.

We have an opportunity for a passionate and experienced customer service professional to join our customer services team. You will be the first point of contact for our customers; including dentists, dental practitioners and patients.

We are open Monday - Friday and support customers from 08:00 - 18:00.

**About you**:
You will be a team player with the ability to engage confidently and effectively with customers.

You will be able to demonstrate empathy, tact and discretion whilst discussing sensitive issues or complaints with customers and colleagues.

**About us**:
Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.

Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

**Benefits**:
To reward you for your hard work and commitment, we offer an attractive benefits package that includes a generous pension scheme and 25 days’ annual leave (not inclusive of bank holidays) rising to 28 days after 2 years of service.

**How to apply**:

- The GDC is committed to equality and diversity. We encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds._

**Job Types**: Full-time, Permanent

**Salary**: £21,776.00-£25,617.00 per year

Work Location: In person



  • Birmingham, United Kingdom Midland Heart Full time

    **The Role** Are you passionate about delivering brilliant customer service? Do you enjoy working in a fast-paced environment where you can resolve new and exciting challenges each day? If yes, we want to hear from you! We’re hiring Customer Services Officers to join our Customer Contact Centre in Birmingham City Centre - we’re right by The Cube and...


  • Birmingham, United Kingdom Midland Heart Full time

    **The Role** Are you passionate about delivering brilliant customer service? Do you enjoy working in a fast-paced environment where you can resolve new and exciting challenges each day? If yes, we want to hear from you! We’re hiring Customer Services Officers to join our Customer Contact Centre in Birmingham City Centre - we’re right by The Cube and...


  • Birmingham, United Kingdom BRAC Saajan Full time

    WE ARE **HIRING!** **Lozells Road, Birmingham** **Role: Maternity Cover (6 months, Part time, 20 hours a week) **Branch Customer Services Officer **The Company**: BSEL operates through an extensive network of independent retail money transfer agents, with around 150 based in the UK.The company has an aggressive plan to expand over the next few years...


  • Birmingham, United Kingdom Public Sector Resourcing Full time

    **Information Rights Officer - (Inside IR35)** **Contract Term: 6 months** **Contracting Authority: The Insolvency Service** **Location: Hybrid - up to 3 days a week in the Birmingham office / Remote Working** **Reporting to the Information Rights (IR) Manager, the role of Information Rights Officer offers an exciting opportunity in an Agency that...


  • Birmingham, United Kingdom Remote Worker Ltd Full time

    3 weeks ago Be among the first 25 applicants As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and retention. Your primary responsibility will be to assist customers in resolving issues, answering inquiries, and providing exceptional support through various communication channels, including phone, email, and...


  • Birmingham, United Kingdom Midland Heart Full time

    The Role Are you passionate about delivering  brilliant customer service? Do you enjoy working in a  fast-paced environment  where you can resolve new and  exciting challenges  each day? If yes, we want to hear from you! We’re hiring Customer Services Officers to join our Customer Contact Centre in Birmingham City Centre – we’re...


  • Birmingham, United Kingdom Equans Full time

    **Domain**: Support Services/Customer Services and Administration **Job type**: Standard **Schedule**: Full-Time Equans is looking for a Customer Services Officer to join our team in University of Birmingham, Pritchatts Park Village on a Permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits...


  • Birmingham, United Kingdom Brite Recruitment Full time

    **TECHNICAL CUSTOMER SERVICE OFFICER** **PERMANENT** **£28-£30K** **BIRMINGHAM/HYBRID** An innovative, not-for-profit organisation is looking for a **TECHNICAL CUSTOMER SERVICE OFFICER **due to significant demand for the companies’ services. The operations team support both development and deployment of several key assets and this role is pivotal in...


  • Birmingham, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 274096**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 18 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...


  • Birmingham, United Kingdom General Dental Council Full time

    If you thrive in a fast-paced environment and have a natural ability to explain complex information easily, we would love to hear from you. We have an opportunity for a passionate and experienced customer service professional to join our customer services team. You will be the first point of contact for our customers; including dentists, dental...


  • Birmingham, United Kingdom Midland Heart Full time

    **The Role** Are you passionate about delivering **brilliant customer service**? Do you enjoy working in a **fast-paced environment **where you can resolve **new and exciting challenges** each day? If yes, we want to hear from you! This role would suit someone who’s passionate about helping others and thrives on problem-solving. You’ll get to know our...


  • Birmingham, United Kingdom Midland Heart Full time

    **The Role** Are you passionate about delivering **brilliant customer service**? Do you enjoy working in a **fast-paced environment** where you can resolve **new and exciting challenges** each day? If yes, we want to hear from you! This role would suit someone who’s passionate about helping others and thrives on problem-solving. You’ll get to know our...


  • Birmingham, United Kingdom Midland Heart Full time

    **The Role** Are you passionate about delivering **brilliant customer service**? Do you enjoy working in a** fast-paced **environment where you can **resolve** new and exciting **challenges **each day? If yes, we want to hear from you! This role would suit someone who’s passionate about helping others and thrives on problem-solving. You’ll get to know...


  • Birmingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 304194**Salary**: - £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...

  • Information Officer

    1 month ago


    Birmingham, United Kingdom Brook Street Full time

    My public sector client based in Birmingham is looking for an Information Officer, to support their department. This is a temporary on-going assignment Monday to Friday paying £15.12 p/hr, full time 37.00 hours a week, this role will be working remotelybut you will need to be able to reliably commute to Birmingham on rare occasions. This role requires the...


  • Birmingham, United Kingdom Page Personnel Full time

    Potential for Extension - Largest Provider of Legal Education **About Our Client**: The largest provider of Education based in Birmingham City Centre As Customer Service Advisor, you will be responsible for the following: - To act as the first point of contact on campus for all face-to-face enquiries from students, staff or members of the public, ensuring...


  • Birmingham, United Kingdom Brook Street Full time

    Meet & Greet Officer, Customer Service Team Location: Birmingham, B4 6AF Hourly rate: £11.60ph Contract: Temporary, 6 month assignment, Monday - Friday between the hours of 08:00 and 18:00 Brook Street in partnership with the Home Office has a fantastic opportunity to join their existing team of Meet & Greet Officers. You will be providing appropriate...


  • Birmingham, United Kingdom Midland Heart Ltd Full time €35,330

    With over 34,000 properties, we’re a well-established housing organisation in the Midlands working together to give more people an affordable place to call home. Below is a list of our current vacancies and we hope you will find something here that interests you. You can use the filters to narrow down your search; simply click into the boxes and choose...


  • Birmingham, United Kingdom Mitie Full time

    Job Description*** **Contract Type: Permanent** **Hours: 40** **Shift Pattern: Full Time** **Salary**: 20,800- 22,700 **Position Overview** Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools,...


  • Birmingham, United Kingdom Mitie Full time

    **Position Overview** Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the...