Duty Manager
3 days ago
**Covering locations in and across London and Kent.**
**To work 5 out of 7 days, shifts available include straight shift 3pm to 11pm or to rotate covering 6am to 2pm and 3pm to 11pm**
**Use of company van.**
At Churchill, we put our people first so that they can deliver outstanding service to our clients. We recognise that our client’s environment reflects their brand and provides a better workplace for their people.We never compromise on quality and are unrivalledin our attention to detail.
We are searching for a** Duty Manager **to ensure all contract cleaning standards and service level agreements are achieved to a high level within an assigned group of cleaning contracts. As Duty Manager you will ensure multiple sites are supervisedefficiently and effectively and that the specified cleaning standards, safety specifications and service level agreements are met and maintained to a high level.
Do you have what it takes to join our team? Are you able to manage and challenge a diverse team of individuals to deliver a first-class service? Do you have a background in a fast paced, demanding cleaning contracts?
This is an opportunity for you to be part of a business, built on strong foundations, named in The Sunday Times, Grant Thornton Top Track 250, Britain’s private mid-market growth companies.We are driven to Always Do Right and we are looking for peoplewho share our values. Our independence gives us the freedom to do what we believe in. We believe it’s our responsibility to do right by our clients, our society and our planet.
As a **Duty Manager **you will be responsible for:
- The operational management and delivery of cleaning services within strict SLA targets
- Maintaining strong client relationship and high levels of satisfaction
- To ensure any site regulations and Company policies are adhered too
- Looking for opportunities for continuous improvement, cost savings and account growth.
- To carry out ad-hoc and regular activity such as projects, reports, audits as required by and to support the Operations Manager.
As a **Duty Manager **you will have the following expertise and attributes:
- Experience of operating in a fast paced and demanding cleaning contracted business.
- Good prioritisation of work, time management and organisational planning techniques
- Proactive performance management of team managers delivery services.Appraisal skills, demonstrates ability to train direct reports and operational staff levels.
- Health and safety qualification eg IOSH or similar.
- Experience of working within a client facing environment.
- Experience in all areas of Human Resource management
**Qualifications:
**Key Qualifications**
- Sentinel PTS
**Keywords:
**Duty Manager
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