Production Support

2 months ago


London, United Kingdom Sanderson-iKas Full time

Production Support - Algo Trading Platform

We are currently recruiting for an experienced production support engineer to join the Exchange Traded Derivatives Execution group at an international investment bank.

This is a techno/functional support role supporting client connectivity (FIX), OMS/EMS, Algorithmic trading, post trade components (STP) and more.

Sitting with the derivatives HT and LT sales traders and quants on the trading floor, you will be the main IT contact of the business and closely working with them to ensure smooth business operations. You will be in charge of monitoring, ensuring the trading platform stability, investigating functional and technical issues and driving platform and functionalities enhancements

A strong IT knowledge with coupled with very good understanding of the derivatives products and execution business (with a focus on algorithmic trading) is required to perform on this role.

**Responsibilities**:

- Technical and functional support of the Derivatives execution platform
- Day-to-day management of production: monitoring, capacity management, incident management, problem resolution activities, change management
- Day-to-day support of: derivative algo trading platform, OMS/EMS, FIX messaging, client connectivity
- Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising with end users, team members, management, vendors, other internal IT teams...
- Perform activities related to implementation and rollout for upgrades of existing services
- Work closely with development teams, business analysts, architects, all infrastructure teams to design and setup new systems and improve existing platforms (resilience, high availability, performance, low-latency, new functionalities...)
- Coordinate and organise changes with external vendors, markets, ECNs
- Plan, schedule, implement and document the change activities
- Improve team documentation, keep it up-to-date and share knowledge with global team

**Essential SKills**
- Strong production support & engineering experience
- Strong Unix/Linux
- Scripting experience
- Business knowledge: Derivatives products and execution
- FIX protocol
- Networks and protocols

**Extra nice to have skills**:

- Algo trading
- ITRS Geneos

Please submit your CV immediatley in order to be considered for this role

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Job ID Production_Support


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