Cafe Beam Co-ordinator

3 weeks ago

Newcastle upon Tyne, United Kingdom Smile For Life Children’s Charity Full time

**Café Beam Co-Ordinator**

Smile For Life Children’s Charity established its very first Café Beam in 2014 in the heart of Gosforth, Newcastle upon Tyne. In 2018 following the success of the café, we relocated to a prime site on Gosforth High Street and more recently at Ouseburn Farm, significantly increasing our customer base and increasingly becoming known as a destination for great food, excellent service and a unique experience in two vibrant locations within Newcastle. The aim of Café Beam is to provide youngsters with learning difficulties and disabilities, the opportunity to work in a high-quality establishment, gaining essential work skills and knowledge, helping to build their confidence to assist them in their transition from education, into the world of work. The cafés have been a huge success and currently support 75 youngsters each week with a regular work placement. We are looking to recruit a part-time Café Co-Ordinator who will be responsible for ensuring all non-food stock, equipment and facilities are managed effectively to enable our team to deliver first-class service in a supported and comfortable environment.

**Role Profile**
- Co-ordination of front of house operations within both café venues.
- Primary point of contact for non-food suppliers.
- Responsibility for non-food stock control in both café locations to always ensure effective operations.
- Management of non-food budget.
- Working with our team to maintain current non-food offering and respond to market changes to further develop healthy, local and eco-friendly new lines of non-food products.
- Assist with preparing drinks for customers, serving food, working with kitchen staff and fulfilling other general responsibilities whenever necessary when onsite.
- Communicate effectively with all colleagues involved in café operations to ensure the wellbeing of all young people on work placement and for volunteers to feel supported.
- Ensure facilities, stock and equipment are readily available to ensure first class customer service is maintained at both café venues at all times.
- Effective working with partnership organisations to promote the social value of Café Beam.
- Report premises issues/requirements and make arrangements to rectify whenever possible.
- Report and respond to colleagues and stakeholders in a timely manner.
- Support the CEO with other related tasks whenever necessary.

**Essential skills and qualities include**:

- Excellent organisational skills.
- Self-motivated and forward thinking.
- The ability to work independently and manage personal workload effectively.
- Work well as part of a team when required.
- Excellent interpersonal skills.
- IT skills in Word and Excel.
- Confidence working with people from diverse backgrounds and of mixed abilities.
- A full driving licence would be beneficial but not essential.
- The ability to have some flexibility with hours.

**We can offer**:

- The opportunity to be part of a successful and rewarding organisation
- An excellent working environment
- A responsible and rewarding role
- A friendly and supportive team of staff and volunteers
- Initial and ongoing training
- Competitive salary of £11 per hour
- Generous holiday entitlement

**Additional Information**

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: £11.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Flexitime
- Free parking

Schedule:

- Flexitime

Ability to commute/relocate:

- Newcastle upon Tyne, Tyne and Wear: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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