Airport Service Agent
7 months ago
**About the role**
***The Trolley Airport Service Agent is a varied role with its primary function to ensure our customers always have access to a trolley from our dedicated locations across the campus. This role requires physical agility, attention to detail, and excellent customer service skills
The role operates on a rotational, 37 hour roster including early starts and late evening finishes with shifts up to 10 hours.
***What you'll be doing**
- Trolley collection - on-foot collection and return of trolleys including landside/airside process, with the use of the QuicKART collection device to collect trolleys from wider campus
- Trolley clearance - on-foot processing trolleys from landside locations into our airside baggage reclaim halls
- Wayfinding - assisting customers with wayfinding and navigating the airport campus
- Airport Security - awareness of general airport security processes (unattended luggage, security breaches) and escalation process for reporting
- Customer interaction - assisting customers with general enquries
- Assisting with the management of contingency queuing and other airport contingency plans under the guidance of the Operations Team
-
Airport Service Agent
7 months ago
Edinburgh, United Kingdom Edinburgh Airport Full time**About the role** ***The Trolley Airport Service Agent is a varied role with its primary function to ensure our customers always have access to a trolley from our dedicated locations across the campus. This role requires physical agility, attention to detail, and excellent customer service skills The role operates on a rotational, 37 hour roster including...
-
Airport Service Agent
7 months ago
Edinburgh, United Kingdom Edinburgh Airport Careers Full time**About the role** The Airport Service Agent is a varied role with its primary function to provide excellent customer service to our passengers and to support the Airport Operations Team. You will greet and assist passengers, provide guidance and support in the check in hall following a daily plan, help with preparing passengers for security and ensure...
-
Airport Service Agent
7 months ago
Edinburgh, United Kingdom Edinburgh Airport Full time**About the role** The Airport Service Agent is a varied role with its primary function to provide excellent customer service to our passengers and to support the Airport Operations Team. You will greet and assist passengers, provide guidance and support in the check in hall following a daily plan, help with preparing passengers for security and ensure...
-
Airport Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Full timeAbout UsEdinburgh Airport is a leading airport in the UK, committed to providing exceptional customer service.Job DescriptionWe are seeking an experienced and skilled Customer Support Advisor to join our team. As a key member of our customer support team, you will be responsible for delivering outstanding customer service across multiple channels.Key...
-
Director of Airport Services
2 days ago
Edinburgh, Edinburgh, United Kingdom Mag Airport Limited Full timeWe are seeking a highly experienced and dynamic leader to join our team as a Director of Airport Services.About the RoleThis is a fantastic opportunity to make a real impact in an evolving and high-energy environment, as the Director of Airport Services you will be responsible for building and leading a brand-new team from the ground up, ensuring smooth...
-
Airport Customer Service
7 months ago
Edinburgh, United Kingdom Pertemps Network Group Full time**Airport Customer Service**: - 0821079995 Applicants **£11.79 Per Hour** - Full Time**Permanent** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: - Join Our Team as a Customer Service Agent at Edinburgh Airport! - Are you ready to be part of the world's leading provider of ground and air cargo services? We...
-
Airport Relationship Manager
3 days ago
Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Full timeAbout the RoleWe are seeking a highly skilled Airport Engagement Officer to join our Aviation team at Edinburgh Airport. This is an exciting opportunity to work with existing airlines, develop our route network, and grow market share within our region.Key ResponsibilitiesDevelop Relations with Corporate Partners and Airlines: Foster strong relationships with...
-
Airport Operations Manager
6 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced individual to fill the position of General Manager at MAG Airport Limited.Key ResponsibilitiesTo manage the overall operations of Edinburgh Airport, ensuring smooth and efficient airport functions.To lead a team of airport staff, providing guidance and support to ensure the delivery of excellent...
-
Senior Airport Executive
6 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full timeAbout the JobWe are currently recruiting for a General Manager position at Edinburgh Airport, one of the UK's busiest airports.Job DescriptionThis is a senior management role, responsible for overseeing the day-to-day operations of the airport.You will lead a team of staff, providing guidance and direction to ensure the delivery of excellent customer...
-
Edinburgh Airport Engagement Coordinator
5 hours ago
Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Full timeAbout Our TeamWe are a diverse and inclusive team at Edinburgh Airport, committed to delivering exceptional service to our passengers and stakeholders. As an Aviation Business Development Manager, you will play a key role in helping us achieve our goals.Your Key Responsibilities:Develop and maintain relationships with airline sales teams in the UK and...
-
Edinburgh Airport Manager
5 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full timeAbout Us:MAG Airport Limited is a leading airport operator, committed to delivering exceptional passenger experiences. Our team of experts works tirelessly to ensure smooth airport operations, while continuously improving services and facilities.The Ideal Candidate:We are seeking a highly motivated and experienced individual to join our team as a General...
-
Airport Experiences Director
6 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experiences DirectorEstimated salary: £45,000+ per annum.MAG Airport Limited is seeking an experienced Airport Experiences Director to lead the launch of a brand-new lounge at Edinburgh Airport.About the RoleLead the planning, development, and successful launch of the new lounge.Develop and implement strategies to deliver exceptional customer...
-
Senior Airport Executive
3 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full timeRole Overview:The General Manager role at Edinburgh Airport is a key position, requiring a skilled and experienced individual to lead airport operations. As a member of our team, you will be responsible for ensuring seamless flight schedules, providing exceptional customer service, and developing strategies to improve passenger...
-
Airport Operations Director
5 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full timeJob Summary:As an experienced airport professional, we are seeking a talented individual to fill the role of General Manager. This position is responsible for overseeing the day-to-day operations of Edinburgh Airport, ensuring seamless flight schedules, and providing exceptional customer service.About the Role:This is a permanent contract, offering 37.5...
-
Airport Experience Director
6 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experience DirectorThis is an exciting opportunity to launch a brand-new lounge at Edinburgh Airport.We are looking for a highly skilled and experienced individual to lead our Airport Experiences Team as a General Manager. The successful candidate will have a proven track record of high-end delivery in a fast-paced environment, with a solid...
-
Airport Operations Manager
6 hours ago
Edinburgh, Edinburgh, United Kingdom Mag Airport Limited Full timeJob OverviewMAG Airport Limited is seeking an experienced General Manager to lead the launch of a brand-new lounge at Edinburgh Airport.The successful candidate will be responsible for building and leading a brand-new team from the ground up, ensuring smooth operations and a top-tier service experience for our guests.This is an exciting opportunity to make a...
-
Airport Experiences Manager
15 hours ago
Edinburgh, Edinburgh, United Kingdom Mag Airport Limited Full timeWe are seeking a highly experienced and dynamic leader to join our team as an Airport Experiences Manager. This is a fantastic opportunity to make a real impact in an evolving and high-energy environment.About the RoleAs the General Manager of our new lounge at Edinburgh Airport, you will be responsible for building and leading a brand-new team from the...
-
Airport Experience Manager
3 days ago
Edinburgh, Edinburgh, United Kingdom Mag Airport Limited Full timeAt MAG Airport Limited, we are seeking an experienced professional to take on the role of General Manager for our new lounge at Edinburgh Airport.About the RoleWe are looking for a dynamic leader with a passion for delivering exceptional customer experiences. As the General Manager, you will be responsible for building and leading a brand-new team from the...
-
Passenger Service Agents
3 weeks ago
City of Edinburgh, United Kingdom Jet2.Com Full timeJob Description: As a member of our Ground Operations Team at Edinburgh Airport our Passenger Service Agents plays a crucial role in ensuring that a fantastic customer service is delivered to our all-important customers.Why join Jet2.com as Passenger Service Agent?We offer our valued Passenger Service Agent colleagues a range of benefits...
-
Airside Support Unit Operative
8 months ago
Edinburgh, United Kingdom Edinburgh Airport Careers Full time**About the role** Reporting to the Airside Support Unit (ASU) Team Manager, the ASU Operative is responsible for providing a great service, by providing an efficient coaching operation to all airport users, as well as working interactively with the Duty Team. You can find out more about our Airside teams here. **What you'll be doing** - Provide customers...