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Shift Supervisor

3 months ago

Loughborough, United Kingdom Mitchells & Butlers Full time

Job Overview:
We are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant/hotel and ensuring exceptional customer service. This is a leadership role that requires strong organizational skills, excellent communication, and the ability to effectively manage a team.

**Duties**:

- Manage and supervise the staff during assigned shifts
- Ensure all food safety and sanitation standards are met
- Oversee food preparation and production to maintain quality and consistency
- Train and develop team members on proper procedures and techniques
- Monitor inventory levels and place orders as needed
- Handle customer inquiries, complaints, and resolve any issues that may arise
- Maintain a clean and organized work environment
- Collaborate with other managers to achieve business goals

**Experience**:

- Previous experience in the restaurant or hospitality industry is preferred
- Strong leadership skills with the ability to motivate and inspire a team
- Knowledge of food safety regulations and best practices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility to work various shifts, including evenings, weekends, and holidays

**Job Types**: Full-time, Part-time, Permanent

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 2 years (preferred)
- Restaurant management: 2 years (preferred)
- Hospitality: 2 years (preferred)
- Customer service: 2 years (preferred)
- Management: 2 years (preferred)

Licence/Certification:

- passport (preferred)

Work Location: In person