Business Support
3 months ago
**Key aspects: Business Support, Sales Administration, HR, Finance, Flexibility**
**About VeryConnect**
As one of Scotland’s leading tech startups to emerge from Glasgow University, at VeryConnect we support industry, academic and professional membership organisations manage and engage their member communities. Offering a collection of membership management services, we’re building platforms, tools and services that allow members to network, communicate and engage wherever they are. Our product is used by many leading professional organisations that manage tens of thousands of end users worldwide and we’re gearing up for growth.
Who We’re Looking For
**What You’ll Be Doing**
You’ll focus on providing a range of business support and administration duties. Your main responsibilities will include, but not limited to:
**Business Support**
Attend sales and client meetings, capturing discussion points, recording actions on CRM, reporting their progress and completion
Attend daily stand-up meetings, capturing discussion points and writing up notes to support the scheduling of product development
Maintain our product issue tracker, support the prioritisation of daily tasks, as well as engaging with team members to ensure actions are completed
Coordinate, prepare and produce management reports and presentations
Provide lead generation support including managing and developing new client leads
Report on the conversion of leads to demos, schedule client demos including updating our CRM
Track Clients usage of the Membership Platform, producing reports on client issues, retention, platform usage and competitor insight
Writing and review of quotations, proposals, contracts and supporting the writing of grant and tender proposals
Assist with the preparation of website content and digital marketing including social media
**Administrative Support**
Provide confidential administrative support to our Senior Leadership Team on a range of matters including recruitment administration, diary management and travel booking
Maintain and edit company documentation and GDPR compliance
Assist with the issuing and tracking of contracts
HR support including confidential note taking, reporting, signposting to policies and resources
General office duties including office lease renewal, managing contractors/repairs, asset management, workplace planning as well as Health and Safety compliance
**What skills you will have**
Be proactive and be able to work on your own initiative
Previously delivered business support for a digital business
2+ years’ experience working amongst a customer-facing, digital business/organisation
Direct experience of working with a senior leadership team
Adaptable to engage and work out-with normal working hours as demand dictates
Enthusiastic with the ability to engage with customers and team members
Self-confident and motivated with strong interpersonal skills
Strong written and oral communication skills, including the ability to proof-read documents
Methodical, paying attention to detail and process-oriented mindset
A good graduate degree or work experience in an online digital business
Right to live and work in the UK
**What we can offer you**
Salary range £24,000 - £36,000 which will depend on experience and qualifications
Company Pension Scheme
Enhanced Company Maternity Leave
A flexible, fast moving environment that ensures our team are always learning and growing
Tech Bundle
Personal Development Fund
Based in Glasgow City Centre
Salary for Holidays
Team Away Days & Socials
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£36,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
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