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Customer Care Advisor

3 months ago

Pershore, United Kingdom Hayloft Plants Ltd Full time

**About us**

Hayloft is a fast paced, privately owned, friendly and supportive, multi-channel retailer looking to recruit a driven, energetic, caring, and enthusiastic person to work within our customer care team.

Located within the hamlet of Pensham, close to Pershore in Worcestershire, we have over 25 years’ experience in supplying rare, unusual, and exciting plants across the UK and Europe. With a unique and fun attitude to work, a close relationship is enjoyed within all departments across the business. Yvonne, founder and Brand Director, has nurtured Hayloft into what can be seen today, advertising across many channels including renowned publications, branded catalogues, online and QVC.

**About you**

If you have a happy, bubbly telephone manner and fair keyboard skills along with even a basic knowledge of or an interest in garden plants, then this could be the job for you.

We pride ourselves on our ability to "go that extra mile" to ensure our customers are always completely satisfied with the level of service they have received.

**Hourly pay **- Weekday rate £10.42 per hour

**Work pattern **- Ideally we would prefer full time 40 hours per week, worked over 5 days per week 8.45am-5pm, however we are flexible if you would like to work part time. Two of these days per month will be at a weekend.

**Annual leave **- 28 day per year (including bank holidays) pro rata

**Job Types**: Temporary 3-month contract

**Job Types**: Full-time, Part-time, Temporary contract, Temp to perm
Contract length: 3-4 months
Part-time hours: 24 per week

**Salary**: From £10.42 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person