Fraud Investigator

2 weeks ago

Bradford, United Kingdom Northern Trains Full time

**BUSINESS FUNCTION**:Customer & Commercial

**GRADE**:RSD

**SALARY**:£27,138 rising to £31,926 after 6 months

**ROLE TYPE**:Hybrid - with the flexibility to travel across the Northern

**HOURS**:35 per week

**Is investigating travel fraud and ensuring justice your thing?**
- If you have a keen eye for detail and a passion for upholding the law, we want you on our team as a Fraud Investigator based in Bradford. You'll play a crucial role in reducing travel fraud across the Northern Trains network, utilising intelligence-driven data to track individuals and gather evidence. Your work will directly contribute to sustainable convictions in the Magistrates’ Court, helping maintain the integrity of our services.
- As a Fraud Investigator, you’ll travel across our network, guided by intelligence, to uncover evidence of travel fraud. You'll ensure the safety of customers and colleagues, conduct thorough investigations, and prepare court documents and witness statements. Your responsibilities include interviewing alleged offenders under caution, preparing prosecution packages, and assisting in revenue protection efforts.
- You’ll work closely with our Revenue Enforcement Delivery Manager and collaborate with colleagues to uphold railway bylaws and regulations. Your role is essential in maintaining our commitment to customer service and operational excellence.
- If this sounds like your thing, we’d love to hear from you.

**Key responsibilities**:

- This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:

- Conduct on-site and remote investigations into travel fraud.
- Always ensure customer and colleague safety.
- Utilise revenue tools to target and address offenders.
- Prepare detailed court documents and witness statements.
- Interview individuals under caution per the Police and Criminal Evidence Act.
- Support revenue protection and customer service efforts.

**About you**:

- You’ll need excellent communication skills, both written and verbal, and the ability to work independently. Proven experience in a related field and a commitment to integrity and confidentiality are essential.

Training in customer care, commercial duties, and investigative practices will be provided.
- If you’re ready to tackle travel fraud and ensure justice while providing exceptional customer service, we’d love to hear from you. Join us in making a difference in the Northern Trains network.

**Our Benefits**:

- Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Agile working for non-train crew - many of our roles can now be based at both home and the office, which is great if you are looking for flexibility.
- Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
- 75% discount with other Train Operating Companies - after 1 years with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
- Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
- Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.
- You can find out more here.

**About Northern**:

- Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
- We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
- We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
- Make a difference. Make it last. Make it easy. Make it happen. Make it yours. These are our values.
- Ready to make them yours? Join us on this journey.
- We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace._

  • Digital Fraud Investigator

    5 days ago

    Bradford, United Kingdom Northern Trains Full time

    **BUSINESS FUNCTION**:Customer & Commercial **GRADE**:CO3 **SALARY**:£22,750, rising to £26,764 per annum after 6 months **ROLE TYPE**:Hybrid **HOURS**:35 hours per week **Is data analysis and investigation ‘Your Thing’?** - This in an exciting opportunity for an analytical, data focused and inquisitive individual to join the Customer & Commercial...

  • Internal Fraud Specialist

    1 week ago

    Bradford, United Kingdom Yorkshire Building Society Full time

    **_Internal Fraud Specialist - ** YBS is changing and we’re passionate about our future, due to an internal change programme our Financial Crime Team have an opportunity for an Internal Fraud Specialist to join the team on a permanent basis. This is a great opportunity to develop within a growing business area! **About the role** An Internal Fraud...

  • Loss Prevention Assistant, Online Fraud

    4 weeks ago

    Bradford, United Kingdom Morrisons Full time

    Our Online Fraud Investigators will be responsible for investigating and detecting fraud / fraudulent attempts in our Online business. Key to this role will be the ability to liaise with stores and drivers to alert them to fraudulent orders and prevent collection by criminals in a timely manner. This will include proactive examination of suspicious accounts...

  • Fraud Specialist Internal

    3 weeks ago

    Bradford, United Kingdom Yorkshire Building Society Full time

    **_Fraud Specialist Internal_** YBS is changing and we’re passionate about our future, due to an internal project our Financial Crime Team have an opportunity for an Internal Fraud Specialist to join the team on a 12 month fixed term basis. This is a great opportunity to develop within a growing business area! **About the role** An Internal Fraud...

  • Customer Service Advisor

    3 weeks ago

    Bradford, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Advisor** **Bradford** **Start date - 22**nd** April** How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day? What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of...

  • Tax Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom H M Revenue & Customs (HMRC) Full time

    Tax Specialist Job at HMRCCompany Overview:Join HMRC and make a real impact in the tax world. HMRC, the UK's tax authority, is seeking Tax Specialists to join its Compliance Group.About HMRC:At HMRC, our mission is essential - to fund public services and provide financial support to the community. We aim to be a trusted and modern tax department, ensuring...

  • Retail Loss Prevention Officer

    3 weeks ago

    Bradford, United Kingdom Momentum Security Recruitment Full time

    **Retail Loss Prevention Officer (In-house)** **Hourly rate: Up to £23,360 depending on experience plus bonus, pension, discounts.** **Hours: 37.5 to 42 hours per week. Days only. Earliest start is generally 10am / latest finish 8pm.** **Location**:Forster Square, Bradford BD1 4RN We are seeking customer & security focused Retail Loss Prevention Officers...

  • Security Officer

    2 months ago

    Bradford, United Kingdom BM Stores Full time

    **We are currently recruiting for a Retail Security Officer to join our store team in Bradford.** **This is a full time, permanent position and gives great flexibility to work shifts in the daytime, evenings and at weekends.** **As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the...

  • Finance Assistant

    3 weeks ago

    Bradford, United Kingdom JHE & Partners Full time

    JHE & Partners are working with a global business in Bradford who are looking for a cash and bank finance assistant on an initial 15 month contract basis but with the strong possibility of going permanent. The is an exciting opportunity working in a very fast paced environment working to a high standard meeting deadlines. You will have a positive working...

  • Financial Crime Threat Mi Intelligence Analysis

    3 weeks ago

    Bradford, United Kingdom Yorkshire Building Society Full time

    **_Financial Crime Intelligence Analyst_** You will be part of a specialist Financial Crime Analytics team working on multiple cases that will bring substantial value to the society. As a Financial Crime Intelligence Analyst, you will be reporting to Financial Crime System Threat and MI manager who is responsible for Financial Crime Analytics, Systems,...

  • Cash and Bank Finance Assistant

    4 weeks ago

    Bradford, United Kingdom JHE & Partners Ltd Full time

    JHE & Partners are working with a global business in Bradford who are looking for a cash and bank finance assistant on an initial 15 month contract basis but with the strong possibility of going permanent. The is an exciting opportunity working in a very fast paced environment working to a high standard meeting deadlines. You will have a positive working...

  • Cash and Bank Finance Assistant

    4 weeks ago

    Bradford, United Kingdom JHE & Partners Ltd Full time

    JHE & Partners are working with a global business in Bradford who are looking for a cash and bank finance assistant on an initial 15 month contract basis but with the strong possibility of going permanent. The is an exciting opportunity working in a very fast paced environment working to a high standard meeting deadlines. You will have a positive working...

  • Customer Care Colleague

    3 weeks ago

    Bradford, United Kingdom Barclays Full time

    **Customer Service Advisor** **Bradford** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Data & Analytics Specialist

    3 weeks ago

    Bradford, United Kingdom Morrisons Full time

    **About The Role**: The Loss Prevention Specialist, Data & Analytics will assist in the delivery and development of data reporting strategy, creating and providing reports to the Loss Prevention team, making things simpler for our Loss Prevention colleagues and the wider business, enabling effective investigations and substantiated business decisions based...

  • Data & Analytics Specialist

    2 weeks ago

    Bradford, Bradford, United Kingdom Morrisons Full time

    About The Role:The Loss Prevention Specialist, Data & Analytics will assist in the delivery and development of data reporting strategy, creating and providing reports to the Loss Prevention team, making things simpler for our Loss Prevention colleagues and the wider business, enabling effective investigations and substantiated business decisions based on all...

  • Aml Senior Specialist

    4 weeks ago

    Bradford, United Kingdom yorkshire building society Full time

    **_Senior AML Specialist_** Acting as an SME across all Financial Crime disciplines and developing and maintaining a robust control framework within the Financial Crime operational team. You will be supporting the AML Managers in developing and driving team performance improvement to support delivery of the YBS’s strategic priorities. There will be a...

  • Revenue Protection Officer

    4 weeks ago

    Bradford, United Kingdom First Bus Full time

    **Title**: Revenue Protection Officer **Location**: Bradford, Halifax and Huddersfield **Purpose of the Role** You will play a central role in improving and maintaining a service that forms a vital part in West Yorkshire and the surrounding community. The role of the RPO includes carrying out thorough, detailed investigation work to ensure mínimal...

  • Revenue Protection Officer

    4 weeks ago

    Bradford, United Kingdom First Bus Full time

    **Title**: Revenue Protection Officer **Location**: Bradford, Halifax and Huddersfield **Purpose of the Role** You will play a central role in improving and maintaining a service that forms a vital part in West Yorkshire and the surrounding community. The role of the RPO includes carrying out thorough, detailed investigation work to ensure mínimal...

  • Senior Aml Specialist

    2 weeks ago

    Bradford, United Kingdom Yorkshire Building Society Full time

    **_Senior AML Specialist_** Acting as an SME across all Financial Crime disciplines and developing and maintaining a robust control framework within the Financial Crime operational team. You will be supporting the AML Managers in developing and driving team performance improvement to support delivery of the YBSs strategic priorities. There will be a focus...

  • Senior Aml Specialist

    2 weeks ago

    Bradford, United Kingdom Yorkshire Building Society Full time

    **_Senior AML Specialist_** We have a great opportunity for an experienced AML Specialist to joln our team at our Bradford head office. If you are looking for your next role in Financial Crime and want to join a team where you are supported in your career development then this could be a great role for you. **About the Role Acting as an SME across all...