Trainee Aftersales Administrator
2 weeks ago
Trainee Aftersales Administrator - Yeomans Peugeot Worthing
We are currently looking to expand our Aftersales department to meet increased customer demand, we are now recruiting for a Trainee Aftersales Administrator to join our team at Yeomans Peugeot, Worthing.
At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are delighted with their experience. We always aim to meet or exceed our customer's expectations by understanding exactly what they need and suggesting the most appropriate solution.
This customer-focused role requires exceptional communication skills with the ability to follow procedures and instructions in a busy working environment. With a key element of the position focused on telephone call handling, previous experience in telephone communication and IT literacy skills are preferred. The Service Administrator role involves supporting key areas of the service department enabling smooth workflow through the Workshop.
Key responsibilities include:
- Handling customer bookings and inquiries.
- Maintaining filing systems
- Prepping key paperwork.
- Inputting data
- Carrying out Customer satisfaction follow-ups
Good interpersonal skills are key to your success in the role as is your ability to work from your own initiative. In return, Yeomans offers a competitive salary and a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.
Pay: £19,000.00-£25,000.00 per year
Work Location: In person
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