Independent Mental Health Advocate

6 months ago


Derby, United Kingdom Citizens Advice Mid Mercia Full time

_Do you have a passion for working in the heart of your local community and are driven by making a difference?_ Then **Citizens Advice Mid Mercia** is the organisation for _you_**.**_

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

Citizens Advice Mid Mercia delivers independent advocacy support to eligible individuals in Derby city through its One Advocacy service. Advocacy is taking action to help people say what they want, secure their rights, represent their interests and obtain services they need. Advocates and advocacy schemes work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice.

We are looking for a full-time **Independent Mental Health Advocate (IMHA) **to join our One Advocacy Serviceon a **permanent** basis.

The role will be to help people say what they want, secure their rights, represent their interests and obtain services they need.

We are looking for someone who:

- _Can manage own time effectively with a keen eye for detail_
- _Can complete tasks to the highest quality_
- _Has excellent communication skills, both verbal and written _
- _Is experienced in working with a diverse range of people and providing a welcoming environment for clients_
- _Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary_

**Responsibilities / Key Tasks**:

- _Work within the principles of the Advocacy Charter and Advocacy Code of Practice_
- _Work within the relevant code of practice for statutory advocacy (IMHA)_
- _Establish the scope of the advocacy support with the advocacy partner or referrer, where appropriate, within an Advocacy Plan that is agreed between the advocate and the advocacy partner _
- _Support the advocacy partner at meetings _
- _Inform the advocacy partner of progress _
- _Record and maintain accurate, detailed case notes on the case management system in a timely manner _
- _Prepare reports on the advocacy support provided where relevant and appropriate in a timely manner_
- _Support advocacy partners to understand what is being considered around their care and support._

**What we offer in return**:

- 28 days entitlement _**plus**_ bank holidays pro-rata
- Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
- Opportunities for further training and continuous professional development
- Internal progression opportunities
- Supportive environment
- 5% pension contributions
- 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
- Potential additional permanent contracted hours, where the organisational need exists
- Being part of a great team / CAMM family

We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and a counselling line for all staff and volunteers.

**The essentials**:

- Salary - £23,233 - £24,822 (dependent upon experience)
- Hours - 37.5 hours per week
- Hybrid Working -a few days per week from one of our offices, a few days from home depending on service needs

**Job Types**: Full-time, Permanent

Pay: £23,233.00-£24,822.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Free or subsidised travel
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Derby


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