Operations Administrator

**Operations Administrator | **Circa £27,000 FTE negotiable + excellent benefits **| **Part-time - 22 hours **| **On-site | Gamston (Retford) Airport

Based on-site at Gamston, you will be a key point of contact for all general administration across our unique dual-operational site. If you’re looking for a role where no two days will be the same, then look no further

From Automotive track testing to Aviation or Facilities, you’ll provide admin support to our on-site teams including but not limited to; data entry, event co-ordination, hosting external visitors, printing, scanning, ad-hoc reception cover and basic finance administration. You’ll need to work collaboratively and communicate effectively, whilst adapting and responding quickly to changing situations in a unique working environment.

This is a **part-time** role offering **22 hours** per week, worked across either 3, 4 or 5 days.

**Your mission**
- Provide general administrative support to on-site teams at Gamston (Track, Aviation, Facilities, HR, ICT and the Apron Café)
- Support the scheduling and management of track testing operations.
- Coordinate the booking systems for on-site facilities including vehicles, meeting rooms and equipment.
- Support on-site meetings, conferences and events including sending out invites, managing attendees and minute taking as requested.
- Arrange and coordinate catering requirements either through the Apron Café or external providers
- Host Thatcham customers and visitors ensuring the highest standards of professionalism and hospitality
- Support the remote Finance team as required, collating and processing paperwork such as receipts and invoices, handling cash and credit card receipts.
- Provide cover for reception desk duties when required, including taking aviation bookings, fuel payments etc.

**Skills & experience that will set you up for success in this role**:

- At least 2 years’ experience of general administration, with the ability to juggle a broad variety of tasks and prioritise effectively.
- Good communication skills, both verbal and written, demonstrating professional interactions with colleagues and customers.
- Confident and competent user of MS Office
- Pro-active approach to work with a keen eye for detail.

**About you**

You thrive in a busy, customer focused environment and are passionate about providing exquisite customer service. You have a natural ability to organise and prioritise tasks, managing your time effectively and efficiently. You enjoy working as part of a collaborative team but are also able to self-motivate and work independently when needed. Your excellent listening skills enable you to accurately identify and resolve the needs of colleagues and customers, whilst your attention to detail enables you to consistently complete tasks to an excellent standard.

**Perks & Benefits**

Salary** - **Circa £27,000* _(full-time equivalent)_ negotiable, dependent on skills & experience. _*salary _& annual leave will be calculated pro-rata based on 22 hours per week._
- 10% non-contributory pension
- 29 days holiday - _full-time equivalent_ (inclusive of Christmas shutdown) + public holidays
- Group Life Assurance (equal to 3 x basic salary)
- Group Income Protection (after 2 years’ service)
- Salary Sacrifice schemes (cycle to work & tech scheme)
- Money Health Financial Wellbeing Platform
- Health Cash Plan (cash back on eligible medical treatments)

**When we work**

Our standard working hours are** 8:30 - 16:30** Monday - Thursday, **8:30 - 15:45** Fridays. This role is part-time based on **22 hours per week** and we’re completely flexible how these hours are distributed.

**How we work**

This role is based **on-site**, at** **Retford** **Gamston Airport, Nottinghamshire**.**

**What we do**

At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security, and repair.

With an on-site Crash Laboratory, Repair Technology Centre, Training Academy and Crime Lab, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our active safety track site is one of the leading accredited Euro NCAP testing facilities, trialling and assessing the very latest developments in vehicle safety and assistance technologies.

The Gamston site is also home to Gamston Aviation Limited (GAL) which is a fully operational private Airport with onsite restaurant facilities open to the public, owned by Thatcham Research Group.

**Our Values**

**Our Commitment to Diversity, Inclusion & Belonging**

We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative