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Estates and Facilities Assistant

7 months ago

Newcastle upon Tyne, United Kingdom Everyturn Full time

We have a great opportunity for a proactive, conscientious and responsible Estates and Facilities Administrator to join our friendly and hardworking team.

Working from our Head Office, the post-holder will be responsible for supporting the day to day administrative and operational duties of the head office and provide administrative support to the Estates Department.

The role will also provide cover to the front of house/office coordinator during periods of absence.

The post holder will ensure that our services are provided in a way that is consistent with our values, supporting and promoting an organisational culture that values: compassion, accountability, respect, excellence, and innovation.

This is a highly visible role and the post holder will be required to demonstrate an enthusiastic and welcoming attitude.

**Responsibilities**
- Meeting and greeting visitors to Esh Plaza and notifying colleagues of arrivals
- Management of “front desk” and welcome function
- To assist with and support the administration of ID badges
- Ensuring continuity of service within the head office.
- Supporting with the coordination of the day to day procedures for the effective functioning of the head office
- To assist in managing incoming general telephone enquiries and contact directories
- To coordinate and set up meeting rooms and arranging refreshments and food/catering
- To work with and deputise for the Office, Estates and Facilities Coordinator

To provide administrative support to the Estates Department on a day to day basis, including (but not limited to):

- Monitoring of Estates mailbox
- Recording and updating job logging database
- Liaising with Contractors, Suppliers and colleagues on estates matters

**About you**
- GCSE Maths & English (A*-C/4-9) (or equivalent)
- Attainment of Level 3 appropriate qualification, (A Levels/Diploma/Advanced Apprenticeship) or willingness to commence on appointment
- Administration and/or Customer Service Experience
- Excellent attention to detail
- Self-starter with the ability to work independently
- Excellent customer service skills
- Good understanding of MS Office

**What we can offer you**

We value our people and are proud to be recognised as a Great Place to Work. In return for the hard work and dedication of our teams, we offer the following benefits:

- 30 days annual leave plus bank holidays (rising to 32 days at 5 years of service) and the option to buy and sell leave.
- Enhanced pension.
- Wagestream - providing instant access to your pay when you need it most.
- Vitality Wellbeing Programme including Employee Assistance, GP and priority physiotherapy access.
- Enhanced life assurance scheme, offering three times your annual salary.
- Shopping discounts through the Blue Light Card membership scheme.
- Plus, many more great benefits

Everyturn Mental Health celebrates equality, diversity, and inclusion. Our opportunities are open to everyone, and we value people with lived experience of mental health or employment difficulties.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+, Black, Asian and minority ethnic; menopause and neurodivergent communities.