Business Improvement Lead

3 weeks ago


Luton, United Kingdom TUI Full time

Are you curious about data relating to our people and how it could lead to improving our attrition and retention? Good with systems and process improvement? If yes, then why not join our Centre of Expertise supporting TUI Musement & TUI BLUE Placement Team and make a real difference by helping us take forward the development of our future in-house placement system in partnership with HR Systems and additionally support the presentation of critical people data in partnership with the HR Data & Analytics Team.

**ABOUT THE JOB**
- Take the lead to coordinate the development, testing and implementation of our future in-house placement system in partnership with HR systems & IT, enabling compliant and efficient future ways of working.
- Evaluate and propose a new online seasonal placement process helping to maximise the filling of all seasonal roles internally and ensuring we have ‘the right people in the most suitable positions at the right time’.
- Develop processes that support destination colleagues to potentially move internally right across the TUI volume family such as Canin Crew, Retail, Contact Centres and vice versa.
- Create and manage data and reporting that contributes to the wider success of HR for example hiring, recruitment and pro-actively identify risks as soon as they become visible.
- Partner with People & Culture Development to champion and improve the internal progression pipeline.
- Build and maintain multiple relationships both inside and outside of HR namely HR Systems and Analytics and our senior destination management teams.
- Retain an element of being in a hands-on placement planning role to enable a good understanding of the internal system and process you will essentially be helping to develop.
- Lead the virtual/international placement team and deputize for your manager during periods of leave.

**ABOUT YOU**
- A true people person and team player - able to work independently as part of a friendly virtual and international team.
- Enjoy working at times under pressure to react at speed to support the smooth running of the busy overseas operation.
- Comfortable being data lead and with building/reading reporting and action planning.
- Ability to understand, design and communicate clear processes and SLAs.
- Can adapt well to new technology and have a super attention to detail.
- Constantly looks for ways to improve and creatively solve problems and stays calm in a crisis.
- Confident communicating to international colleagues in English and the ability to challenge at times senior stakeholders.
- An understanding of the nature of job roles/responsibilities in our holiday destinations beneficial.

**ABOUT OUR OFFER**
- Competitive salary and benefits as standard
- Career progression opportunities in more than 50 countries worldwide
- Develop yourself as part of a friendly, richly diverse and virtual international team
- Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

**#TUIJobs #TUIMusement



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